Description
Title: Business Unit General Manager
Location: US Remote
Salary: Base salary $227 - $284k
Bonus Target: 30%
Bonus Structure: To be aligned with the organization's standard bonus policy and performance metrics.
About PSI
We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: _https://www.psiexams.com/_
About the Role
The Business Unit (BU) General Manager is an executive leader responsible for the overall performance, growth, and strategic direction of a defined business unit. This role owns full profit and loss (P&L) accountability and is responsible for delivering sustainable revenue growth, operational excellence, and market leadership. The BU General Manager serves as the senior-most leader for their business area, aligning cross-functional teams-including Sales, Product, Marketing, Finance, Technology, and Operations-around a unified strategy to achieve financial, customer, and organizational outcomes.
This is a critical leadership position with direct impact on company performance and growth. The Business Unit General Manager will play a central role in shaping strategy, driving execution, and building a high-performing organization positioned for long-term success.
Key Responsibilities
Own full financial performance, including revenue, cost structure, margins, and profitability
Establish and manage budgets, forecasts, and financial targets
Drive disciplined investment decisions and resource allocation to maximize ROI
Develop deep understanding of market trends, customer needs, and competitive landscape
Translate enterprise strategy into actionable business unit plans
Define market positioning and growth strategy
Drive execution across Sales, Product, Marketing, Operations, and Technology
Lead and align cross-functional stakeholders toward shared priorities
Build and lead a high-performing leadership team
Drive talent development, succession planning, and organizational growth
Leadership Competencies
Strategic Thinking
Financial Acumen
Execution Excellence
Customer-Centricity
Decision-Making
Influence & Leadership
Change Leadership
Knowledge, Skills and Experience Requirements
10-15+ years of progressive leadership experience
Proven track record of owning and delivering P&L performance
Experience leading cross-functional teams
Strong business, financial, and operational acumen
Preferred: MBA or equivalent advanced degree
Preferred: Experience scaling a business unit
Key Performance Indicators (KPIs)
Revenue growth and profitability
Operating margin performance
Customer satisfaction and retention
Market share growth
Operational efficiency
Employee engagement
Benefits & Culture
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes;
401k/Pension/Retirement Plan - with country specific employer %
Enhanced PTO/Annual Leave
Medical insurance - country specific
Dental, Vision, Life and Short Term Disability for US
Flexible Spending Accounts - for the US
Medical Cashback plan covering vision, dental and income protection for UK
Employee Assistance Programme
Commitment and understanding of work/life balance
Dedicated DE&I group that drive core people initiatives
A culture of embracing wellness, including regular global initiatives
Access to supportive and professional mechanisms to help you plan for your future
Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
