Credit Acceptance is proud to be an award-winning company recognized both locally and nationally across multiple workplace categories. Our world-class culture is shaped by dedicated team members who are driven to succeed as professionals individually and together as a team. Backed by a strong product, exceptional people, and a stable financial foundation, we've grown into a leading provider of used and new car financing across the country.
Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations, and drive our Great Place to Work culture. We deliver high-quality services aligned to business needs, driving innovative improvements that support our company strategy and modern operating principles.
The Vice President, Performance Management and Planning, owns the enterprise business planning and performance management operating model. This leader is accountable for translating strategy into measurable drivers, delivering accurate and actionable forecasts, and ensuring the organization operates with a clear, integrated, and data-driven view of performance.
This role partners closely with executive leadership across Sales, Operations, Collections, Product, Finance, and Business Intelligence to align strategic priorities, operational execution, and financial outcomes into a single, coherent narrative that drives enterprise decision-making and report to the Chief Business Office.
The VP establishes the frameworks, governance, and capabilities required to scale planning, forecasting, and performance management as core organizational disciplines.
Outcomes and Activities:
This position will work from home; occasional planned travel to our Southfield, Michigan office may be required. However, this position is permitted to work at our Southfield, Michigan office if requested by the team member.
Enterprise Planning & Forecasting
Own the enterprise planning and forecasting operating model, including long-range planning, annual planning, and rolling forecasts
Translate business strategy into driver-based models that connect operational activity to financial outcomes
Ensure alignment across strategic priorities, operational plans, and financial targets
Deliver accurate, forward-looking forecasts that enable confident decision-making
Performance Management & Insights
Establish and lead the enterprise performance management framework, including KPIs, success metrics, and accountability models
Deliver clear, actionable insights on performance drivers, risks, and opportunities
Enable leadership to course correct through data-driven decision-making and transparency
Ensure consistency and clarity in how performance is measured across the organization
Reporting & Data Enablement
Own the enterprise reporting strategy, ensuring reporting is streamlined, scalable, and decision-focused
Partner with Data and Technology teams to enable modern reporting and analytics capabilities
Drive transformation toward automated, self-service, and insight-driven reporting environments
Ensure data integrity, consistency, and availability of key business drivers
Initiative Performance & Value Realization
Establish standardized approaches for sizing, prioritizing, and evaluating business initiatives
Ensure transparent tracking of initiative performance against targets
Provide executive visibility into progress, outcomes, risks, and return on investment
Reinforce accountability for delivering measurable business impact
Cross-Functional & Executive Leadership
Partner with executive leadership to shape planning assumptions, priorities, and performance expectations
Align cross-functional stakeholders to a unified view of business performance and drivers
Influence enterprise decision-making through clear, concise, and fact-based communication
Build and lead a high-performing planning and performance management capability across the organization
Success Metrics
Accuracy and reliability of operational forecasts
Alignment between operational drivers and financial outcomes
Reduction in planning cycle time and increased agility
Adoption and effectiveness of reporting and performance management tools
Measurable impact of initiatives against committed targets
Knowledge and Skills:
Deep understanding of operational drivers and their financial implications (e.g., revenue, cost drivers, unit economics)
Expertise in driver-based forecasting, scenario modeling, and performance management frameworks
Strong data and analytical capabilities, including working with large datasets and translating insights into action
Knowledge of modern reporting, planning, and analytics platforms
Ability to connect data, systems, and business processes into a cohesive performance management ecosystem
Requirements:
Bachelor's degree in a quantitative field (e.g., statistics, mathematics, economics, engineering, computer science, or related discipline)
10+ years of experience in business planning, FP&A, operations, or related fields
Proven experience leading enterprise planning, forecasting, or performance management functions in complex environments
Strong understanding of operational drivers, financial modeling, and performance metrics
Demonstrated ability... For full info follow application link.
Credit Acceptance is dedicated to providing an inclusive environment for all. We are proud to be an Equal Opportunity Employer and value a culturally diverse workforce. We believe in ensuring all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
