Job Description
Are you someone who takes pride in making a meaningful difference in the lives of others? Join a team where your passion can shine through in work that truly matters.?
?At Aramark SeniorLIFE+, we serve thousands of seniors living in assisted living, independent living, skilled nursing, and memory care communities. Everything we do helps make each day special for the residents we serve. From providing delicious dining experiences to keeping spaces clean, safe, and welcoming, we create moments that bring joy, promote wellness, and support vibrant, fulfilling lives. With seniors at the heart of what we do, we are dedicated to nurturing lives and creating meaningful connections.?Bring your purpose and passion to Aramark SeniorLIFE+ and be part of a team that makes every moment count.?
The Manager, Facilities & Operations is responsible for leading day-to-day operations across Facilities (light maintenance), Housekeeping, and Laundry within a Senior Life environment. This role provides hands-on operational oversight while directing and supporting client-employed teams (non-Aramark) to ensure high-quality, safe, and compliant service delivery.
The Manager partners closely with client leadership and Finance to optimize performance, control costs, maintain regulatory compliance, and enhance resident and employee satisfaction. Certified or licensed maintenance work is managed through qualified third-party vendors.
Job Responsibilities
Operations & Service Delivery
Oversee daily operations for light maintenance, housekeeping, and laundry services to ensure consistent, high-quality outcomes aligned with resident needs and organizational standards.
Provide hands-on support and oversight of light maintenance activities, ensuring timely issue resolution and safe facility conditions.
Coordinate and manage external vendors for certified/licensed work, including scope definition, scheduling, and quality assurance.
Continuously assess operations and implement improvements to enhance efficiency, service quality, and customer satisfaction.
Build and maintain strong relationships with client leadership, residents, and key stakeholders.
Team Leadership (Client-Employed Staff)
Lead, coach, and support client-employed teams, including Maintenance, Housekeeping, and Laundry staff.
Establish daily workflows, schedules, and performance expectations to ensure effective service delivery.
Foster a positive work environment by recognizing and rewarding employee performance to drive engagement and retention.
Partner with client leadership on staffing, onboarding, training coordination, and performance management.
Financial & Operational Performance
Partner with Finance to manage budgets, track expenses, and identify opportunities to improve cost efficiency and productivity.
Support vendor selection and cost control for outsourced maintenance and project work.
Compliance, Safety & Standards
Ensure compliance with all local, state, and federal regulations, maintaining accurate documentation, logs, and reports.
Uphold all organizational standards, including safety protocols and Business Conduct policies.
Maintain full compliance with infection prevention practices, OSHA, Joint Commission standards, and all applicable regulatory requirements.
Identify potential risks and implement corrective actions to maintain a safe environment for residents, employees, and visitors.
Qualifications
Experience in facilities, maintenance, or operations management, preferably in healthcare, senior living, or a regulated environment.
Demonstrated ability to lead and influence non-direct-report (client-employed) teams.
Working knowledge of light maintenance practices and vendor management for specialized trades.
Strong financial acumen with experience managing budgets and driving operational efficiencies.
Knowledge of regulatory and safety requirements, including OSHA and infection prevention.
Excellent communication, leadership, and relationship
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .
