Job Details

Clarification from the agency

The Public: All U.S. Citizens who will have a physical residence within the area of consideration at the time of hire.

• Leads a team of Field Representatives responsible for data collection in accordance with the scientific standards and expectations set by the Census Bureau and survey sponsors.
• Understands surveys and or Special Census being conducted including response patterns, differences in survey procedures, their effect on interviewing experience, and is able to leverage general guidance, previous training, experience, and survey resource material in directing Field Representatives to resolve issues.
• Regularly assists with the recruitment and training of Field Representatives.
• When needed, conducts in person interviews throughout the area of consideration (as listed in the summary section of this announcement) and surrounding areas.
• Evaluates, monitors, and mentors Field Representative performance through performance metrics on the job observations, regular performance reviews and conducts supervisory and administrative duties including the review and approval of payroll and leave requests.

Conditions of employment

• You must be 18 years old.
• You must be a U.S. Citizen.
• You are required to maintain residence in the zip code that you had when you were selected. You will be required to sign a residency agreement, which will provide additional information.
• You must have good hearing and the ability to read small print found on surveys. You must be in good physical condition to drive, walk, stand, and climb stairs for extended periods.
• You will occasionally be required to lift materials weighing up to 50 lbs.
• You must be willing to travel throughout the assigned local and surrounding areas.
• You must have access to a vehicle (or public transportation) so that you can travel throughout the assigned geographic area.
• You must establish and maintain a safe work environment in your residence.
• You must have an internet connection at your residence. If internet is not available in your area, must be able to connect to a cellular network.
• You must be willing to use all methods of communication (face to face, phone call, emails, letter, etc.).
• You must be willing to accept all assignments and work multiple surveys.
• You must be suitable for Federal employment.
• You must be registered for Selective Service, if applicable, at time of hire (www.sss.gov).
• You must meet all qualification requirements by the closing date of this announcement.
• You will be required to serve a 1-year supervisory trial period.

Qualifications

QUALIFICATIONS: Grade 6: Applicants must have one year of specialized experience equivalent to at least the next lower grade level in the Federal Service. Specialized experience is experience which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of a Field Supervisor. The applicant must have experience in the following areas: (1) interviewing clients, respondents, and/or customers to gather and obtain data in person and/or by telephone, (2) using a device such as a smart phone, tablet, or computer/laptop to collect data and generate reports, (3) completing work assignments in accordance with production or progress standards, (4) experience applying procedural guidance and/or training to address complex or unusual problems.

NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).