R Janus Supply, a janitorial supply retailer in downtown Port Huron, MI. We are seeking a personable, knowledgeable, detail oriented and reliable Inside Sales/Customer Service Representative to join our team. This position plays a critical role in managing incoming payments, maintaining accurate records, and ensuring a smooth cash flow process.
Schedule: Monday – Thursday 7:30am - 4:30pm
Responsibilities:
- Computer skills and knowledge are a must
- Order processing and entering invoices
- Maintain customer records
- Assist new customers with product knowledge
- Provide customers with ongoing product support
- Perform sales calls to generate new business
- Contact new or existing customers to discuss how specific products or services can meet their needs
- Ability to learn knowledge of all products (chemicals, paper, floor machines, etc.) Study documentation or other information for new scientific or technical products
- Answer customers' questions about products, prices, availability, or credit terms
- Communicate with internal departments and external clients regarding issues
Requirements:
- High school diploma or equivalent required.
- Strong knowledge of sales and procedures.
- Proficiency in computers.
- Excellent attention to detail and organizational skills.
- Effective communication and interpersonal abilities.
- Ability to work independently and as part of a team. Collaborate with colleagues to exchange information, such as selling strategies or marketing information.
