Job Description
The Otsego County Commission on Aging (OCCOA) Advocacy Department is seeking a caring and compassionate Advocacy Services Administrative Assistant to join our team. The ideal candidate will be friendly, self-motivated, learn easily and quickly, provide exceptional customer service, possess basic technology skills, and assist the department with administrative tasks, in the spirit of teamwork and professionalism.
Responsibilities:
- Provide information and assistance to clients
- Handle incoming phone calls professionally and efficiently
- Schedule appointments and manage calendars
- Perform filing and data entry tasks
- Generate and submit reports as required
- Adhere to organization policies and procedures
- Collaborate effectively with team members
Qualifications:
- High school diploma required; associate or bachelor’s degree preferred
- Experienced with phone systems, data entry, databases, and calendars
- Basic proficiency in MS 365 (Outlook, Excel, Word)
- Prior experience in customer service is a plus
- Valid driver's license and reliable transportation
Required Competencies:
- Excellent customer service skills (friendly and professional)
- Self-motivated and able to learn easily and quickly
- Organizational and teamwork skills
- Ability to multitask and prioritize effectively
Work Schedule:
- 30-32 hours per week
- Monday through Friday
Benefits:
- Flexible Benefit Cafeteria Plan
- Paid Vacation and Sick Time
- Agency Holidays
- Opportunity for additional training and professional development
Additional Requirements:
- Background and reference checks
- Pre-employment drug screening
- Physical examination
How to Apply:
Interested candidates should submit a resume and a completed employment application by mail to:
Communications Coordinator
Otsego County Commission on Aging
P.O. Box 430
Gaylord, MI 49734-0430
Employment Applications can be found at: https://otsegocountycoa.org/wp-content/uploads/2018/07/Job-Application-Form-2012.pdf We are an equal opportunity employer (EOE).
