Job Description
This role is ideal for someone who thrives in fast-paced healthcare technology environments, enjoys solving complex operational and workflow challenges, and wants to play a meaningful role in advancing the future of patient-centered healthcare delivery.
As part of this team, you will help healthcare organizations modernize and optimize digital patient engagement capabilities including patient portals, online scheduling, secure communications, telehealth integration, eCheck-in, patient education tools, and next-generation AI-enabled healthcare experiences.
You will partner directly with healthcare executives, clinical stakeholders, operational leaders, and technical teams to drive implementation success, improve adoption, optimize workflows, and help shape long-term modernization strategies.
This position will initially support modernization and acceleration initiatives aligned to Oracle Health's VA modernization strategy and will contribute to establishing scalable operational models, implementation readiness, and sustainable long-term support frameworks across highly visible healthcare transformation programs.
What You'll Do:
Client Leadership & Strategic Consulting
Serve as a trusted advisor to healthcare clients throughout implementation, optimization, and modernization initiatives
Lead discovery sessions, workflow assessments, and strategic design conversations focused on patient engagement and digital access solutions
Translate complex operational and technical requirements into scalable patient-centered solutions
Provide strategic recommendations aligned with healthcare transformation goals, operational efficiency initiatives, and patient experience strategies
Build strong relationships with executive stakeholders, clinical leaders, operational teams, and IT organizations
Implementation & Modernization Leadership
Lead implementation and configuration activities supporting Oracle Health Gen 2 modernization initiatives and patient engagement platforms
Support deployment and optimization of:
Online scheduling
Secure patient messaging
Results and clinical documentation access
eCheck-in and registration workflows
Patient education tools
Telehealth integration
Proxy access and consent management
Identify workflow optimization opportunities, process improvements, and strategies to increase patient adoption and engagement
Support interoperability and integration efforts between patient portal technologies and Oracle Health / EHR systems
Contribute to modernization readiness activities supporting future VA-focused deployment strategies
Program Delivery & Cross-Functional Coordination
Manage or support multiple client engagements and project deliverables simultaneously
Coordinate across consulting, technical, operational, interface, training, and project management teams
Lead testing activities, issue resolution efforts, go-live planning, and post-production stabilization support
Track project risks, dependencies, timelines, and escalations while helping ensure successful delivery outcomes
Contribute to operational governance, implementation scalability, and continuous improvement initiatives
Training, Adoption & Change Management
Develop and deliver client training programs, workflow documentation, operational readiness materials, and adoption strategies
Support organizational change management initiatives focused on provider and patient adoption
Mentor junior consultants and contribute to knowledge sharing across the organization
Help healthcare organizations successfully navigate digital transformation and modernization efforts
Compliance, Innovation & Continuous Improvement
Ensure solutions align with HIPAA, healthcare privacy standards, and organizational security policies
Maintain expertise in healthcare interoperability standards including HL7, FHIR, APIs, and evolving digital health technologies
Stay current on patient engagement trends, AI-enabled healthcare innovations, and Oracle Health product enhancements
Contribute to internal best practices, operational process improvement, and modernization strategies
What We're Looking For
The ideal candidate brings:
Strong healthcare consulting or healthcare IT experience
Experience implementing or supporting patient portal technologies and digital engagement solutions
Strong understanding of healthcare workflows, patient access operations, and patient communication processes
Ability to lead conversations across both technical and operational stakeholders
Strong executive communication, presentation, and stakeholder management skills
A proactive, solutions-oriented mindset with the ability to navigate ambiguity and fast-moving environments
Experience balancing multiple priorities while maintaining strong customer focus and delivery execution
Responsibilities
Required Qualifications
Bachelor's degree in Healthcare Administration, Information Systems, Computer Science, or related field
5+ years of healthcare consulting, healthcare IT, or patient engagement solution experience
Experience implementing or supporting patient portal technologies within healthcare organizations
Strong understanding of healthcare workflows, patient access, and communication processes
Knowledge of healthcare interoperability standards and integrations (HL7, FHIR, APIs)
Excellent communication, presentation, and stakeholder management skills
Strong analytical and problem-solving abilities
Ability to manage multiple priorities within fast-paced client environments
Willingness to travel as needed
Preferred Qualifications
Experience with Oracle Health / Cerner Millennium solutions strongly preferred
Experience with digital health, patient engagement, or consumer healthcare platforms
Knowledge of HIPAA, healthcare privacy, and security requirements
Project management experience or certification preferred
Experience supporting large health systems or enterprise healthcare organizations
Experience supporting healthcare modernization or transformation initiatives preferred
Why This Role Matters
This role directly supports Oracle Health's VA Modernization Strategy efforts and broader healthcare transformation initiatives. The consultant will help healthcare organizations accelerate adoption of modernized Oracle Health software solutions while supporting implementation readiness, operational continuity, optimization, and long-term sustainment efforts.
Beyond implementation delivery, this role offers the opportunity to:
Help shape the future of digital healthcare engagement
Build expertise in next-generation Oracle Health modernization initiatives
Support large-scale healthcare transformation programs
Work alongside highly visible leadership and strategic modernization teams
Contribute to programs that directly improve patient access and healthcare experiences at scale
If you're passionate about healthcare innovation, patient engagement, digital modernization, and helping organizations navigate complex transformation efforts, we'd love to meet you.
Disclaimer:
Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from $25.48 to $60.63 per hour; from: $53,000 to $126,100 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preced
