Job Title

Senior Technical Program Manager / PMO Lead

Overview / Summary

We are seeking an experienced Senior Technical Program Manager and PMO Lead to drive complex enterprise platform initiatives, multi-workstream implementations, and large-scale business transformation programs. This role is responsible for establishing governance, aligning stakeholders, and leading cross-functional teams to execute strategic technology initiatives from planning through production delivery.

The ideal candidate will bring strong expertise in program and project management, Agile methodologies, operational execution, and enterprise technology implementations.

Key Responsibilities

• Develop project plans and define project/program scope, goals, and deliverables for enterprise technology initiatives

• Lead technology application development and implementation programs across cross-functional teams

• Drive problem-solving and continuous improvement initiatives in collaboration with IT teams and technology vendors

• Create and manage streamlined processes between internal teams and external technology providers

• Communicate project status updates and performance metrics to stakeholders across multiple organizations

• Ensure project and program objectives are delivered within agreed scope, timeline, budget, and resource allocations

• Provide accurate analysis and reporting for presentations, reviews, and leadership updates

• Identify project risks and develop mitigation strategies to support timely delivery

• Manage technology product goals, forecasts, and implementation roadmaps

• Collaborate with technical development teams to translate long-term objectives into actionable strategies

• Apply standard project delivery frameworks and methodologies including Agile and Waterfall

• Support Agile/Scrum/Kanban/Lean practices across teams as needed

  Required Qualifications

• Bachelor's Degree

• 10+ years of IT experience

• 5+ years of Program Management experience

• Strong expertise in Project Management and PMO leadership

• Experience delivering enterprise technology implementations and business transformation initiatives

• Experience with Agile Software Development methodologies

• Strong analytical and business process improvement skills

• Experience with APIs and enterprise technology platforms

• Proficiency with Jira, PowerPoint, and SharePoint

• Strong communication and stakeholder management skills

  Preferred Qualifications

• PMP certification

• Experience in Risk Management

• Experience with Change Management

• Data Analysis experience

• Process Improvement expertise

• Certification Program completion preferred

  What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

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