Established in 1917, Settlers’ Cooperative, Inc. is a member-owned, full-service retail cooperative supporting our community with essential goods and services.
We are seeking a General Manager to oversee daily operations, drive sales growth, optimize efficiency, and foster a positive work environment, ensuring exceptional customer service. This pivotal role reports directly to the Board of Directors with a hands-on approach to cultivate strong relations with staff, cooperative members, and business partners to ensure our store remains a vibrant, profitable hub of our community.
Responsibilities:
- Oversee daily store operations across all departments.
- Supervise hiring, training, and staff.
- Manage budgets, purchasing, inventory control, and risk management.
- Ensure compliance with safety standards and regulatory agency requirements.
- Handle customer complaints professionally, maintain a positive shopping environment, and represent the Co-op to members and the community.
Required Qualifications:
- 5+ years of management experience in retail, grocery, fuel, or cooperative environments.
- Proven leadership, communication, and staff management skills.
- Strong background in retail management, pricing strategies, budgeting, purchasing, merchandising, and inventory control.
- Familiarity with POS systems, accounting, and store management software.
- Exceptional organizational skills combined with time management expertise to handle multiple responsibilities efficiently.
- Ability to work closely with a Board of Directors.
- Bachelor’s degree preferred or equivalent experience.
Preferred Qualifications:
- Experience in cooperative or member-owned organizations.
- Knowledge of rural retail or agricultural supply operations.
- Familiarity with propane, fuel, or food service compliance.
Compensation & Benefits:
- Compensation/salary based on experience.
- Benefits package available.
- Long-term leadership opportunity in a historic community cooperative.
