Summary Serve as staff dental assistants for routine patient care, performing a full range of duties with indirect supervision. Dental assistants perform assigned selected procedures with some independence. Some complex patient procedures are performed under indirect supervision of more experienced dental assistants or dental supervisor. The Dental Assistant assists the dentist in many aspects of direct patient care and performs other clinical and clerical functions independently of direct supervision. Responsibilities Customer Service Shows courtesy, respect, and a positive attitude for patients, co-workers and the public Works well in a team environment, promoting teamwork by cooperation and helping co-workers Provides assistance to customers with questions or concerns, provides service recovery Delivers care that reflects the Veteran's and the family's personal goals, personal preferences, and freedom of choice Demonstrates non-judgmental understanding of the Veteran's and family's knowledge, values, beliefs, and cultural backgrounds Chairside Assisting Sets up operatory and/or surgery suite for planned dental procedure and cleans dental operatory for timely turnover Passes instruments safely, accurately, and efficiently Keeps operative field clear of debris and retracts oral tissues effectively and comfortably Prepares dental medicaments and impression materials per manufacturer's instructions Accomplishes all intra-operative procedures within standard infection control protocols Assists in routine general dental procedures using concepts of four-handed dentistry Assists in specialized dental procedures, such as oral surgery, endodontics, periodontics, prosthodontics, implant placement and restoration Maintains both routine and specialty dental equipment per manufacturer instructions and dental service standards Dental Imaging Exposes both standard and specialty dental imaging (i.e. TMJ, ceph, cone beam) in traditional and/or digital formats Modifies settings to achieve the images as requested by the provider Images are characterized by diagnostic quality, accurately oriented and exposed Dental imaging safety techniques are utilized, and retakes are minimized Imaging requests are accomplished within the desired time frame Infection Control and Equipment Sterilization Demonstrates proper infection control procedures in setting up and cleaning up operatories Disinfects oral appliances to prevent cross contamination Properly prepares instruments for transfer to SPS for sterilization Follows all Standard Operating Procedures for Reusable Medical Equipment Reusable Medical Equipment Knowledgeable on what reusable instruments, equipment, medical devices or supplies are in use in their clinical area Obtain, read, and follow Standard Operating Procedures (SOPs) or established guidelines for all RME in use in their clinical area prior to use Follows all local SOPs or guidelines for set-up, use and reprocessing of all RME Clerical Functions Assist patients in scheduling appointments, ensuring appointments are scheduled in accordance with current VA policies and entered correctly/promptly in the computer Places Return to Clinic Orders, prior to dismissing patient Assist dentist in charting findings and treatment plans in patient records Maintain adequate stock of supplies in operatories, ordering and receiving supplies when needed Patients with priority status (OEF/OIF, 100% SC, POW or SC for their disability) are scheduled to be seen within 30 days Dental Laboratory Functions Pours impressions and prepares study models Fabricates athletic mouth guards and bleaching trays Performs other dental laboratory functions as time and skill levels allow Direct Patient Care Monitors patient vital signs (BP, pulse, pulse oximeter) and condition during invasive treatment and during recovery period following procedure Impressions for diagnostic casts and preliminary impressions for prosthetic fabrication Removes plaque and soft debris from removable prostheses Provides patient preventative education and oral hygiene instruction Provides post-operative and other appropriate patient education Work Schedule: Tuesday through Friday 7:45am- 4:15pm, Saturday 6:45-3:15 Pay: Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position. Functional Statement #:PD92779A Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Experience: Six months experience that demonstrates the applicant's ability to perform the work, or provides familiarity with the work. OR Education: Successful completion of a 1-year dental assistant program accredited by the American Dental Associa
