Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture!
The Technical Product Manager (TPM) brings technical expertise, focusing on developing and delivering actionable, scalable, and reliable technology solutions that are in line with current industry standards. They will work closely with all areas of the company to ensure the Data Solution's roadmap is supporting business goals and plugging the team into the work at the right time. The ideal candidate brings over 8+ years of engineering experience with significant depth in reporting solutions, self service, and data insights. This position serve as both a hands-on technical leader and a strategic advisor, helping to establish robust, scalable foundations that enable innovation across the organization.
Outcomes and Activities:
This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member
Champion features and strategies that are scalable across domains and offer high business impact with minimal development
Define and document happy path diagrams for specific personas and scenarios
Collaborate with cross functional teams including business partners, Product Managers and designers to define product requirements, direction and clarity
Drive technical innovation and improvements of the design and architecture of software systems towards leading edge technologies and practices
Become an expert in all domains to better support the business and align technologies strategies with the business outcomes
Work with the engineering leadership team to develop and execute on the company's technical and business strategy
Incorporating and leading with AI strategies and cutting edge best practices
Perform technical due diligence and architectural assessments of third-party technologies and solutions
Experiment and test ideas, validate assumptions against needs, reach conclusions and recommend solutions
Document standards, best practices, and engineering artifacts so others can easily understand, build and maintain best in class software systems
Lead continuous learning and process improvement activities to improve design and overall engineering practices
Grow talent by participating in hiring and mentoring team members
Competencies: The following items detail how you will be successful in this role.
Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience.
Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions.
One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively.
Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business.
Requirements:
Bachelor's degree in computer science, Information Systems, or closely related field of study; or equivalent work experience
Minimum 8 years of software engineering experience or comparable depth of experience
Demonstrated experience in driving technically sound data solutions that support business goals
Strong technical background in BI platforms and Data Warehouses
Proficient in delving into the technical capabilities of the vendors to assess strengths, weaknesses and makes recommendations based on vendor's ability to meet business objectives
Adept at defining technology vision, develop roadmaps, and prioritize features based on customer needs and market trends.
Collaborate closely with engineering teams to ensure the... For full info follow application link.
Credit Acceptance is dedicated to providing an inclusive environment for all. We are proud to be an Equal Opportunity Employer and value a culturally diverse workforce. We believe in ensuring all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
