Employment Type:
Full time
Shift:
Day Shift
Description:
Location: Trinity Health Oakland Hospital
Employment Type: Full-Time
Job Summary
Under the direction of a licensed physician and in accordance with established policies and procedures, the Medical Assistant provides clinical and clerical support to ensure safe, efficient, and high-quality patient care. This role assists with patient examinations, performs basic clinical procedures including proficient phlebotomy, documents care, and supports scheduling, billing, and medical records processes while demonstrating a strong commitment to customer service and the Trinity Health mission and values.
Essential Duties and Responsibilities
Clinical Support & Patient Care
Prepare exam rooms and patients for physician examinations.
Assist physicians during examinations and procedures and follow through on physician orders and plans of care.
Perform clinical procedures including phlebotomy (venipuncture proficiency required), specimen handling, lab testing, EKGs, and tympanograms.
Identify abnormal versus normal test results and communicate findings appropriately.
Administer medications as directed by physicians.
Triage patients using established protocols.
Reinforce discharge instructions.
Documentation, Scheduling & Care Coordination
Maintain accurate patient documentation.
Schedule diagnostics and specialty referrals.
Utilize billing sheets and basic ICD-9, ICD-10, and CPT coding.
Support managed care guidelines including authorizations.
Operations, Quality & Compliance
Maintain medical supplies and equipment.
Participate in quality control and proficiency testing.
Follow emergency response protocols.
Attend staff meetings and required training.
Comply with Trinity Health policies, ethical standards, and regulations.
Required Qualifications
Education
Licensure / Certification
Certified Medical Assistant (AAMA preferred; AMT, NHA, or NCCT accepted).
Current CPR/BLS certification.
Experience & Knowledge
Demonstrated proficiency in phlebotomy required.
Previous patient care experience preferred.
Knowledge of medical terminology, insurance, and EHR systems preferred.
Physical Requirements
Mission & Values
Demonstrates commitment to Trinity Health Oakland Hospital and Trinity Health mission and values.
Equal Opportunity Employer
Trinity Health is an Equal Opportunity Employer committed to diversity and inclusion.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran
