Job ID
34128
Fumigation Account Manager, Americas
Regular
Welland, Canada (https://www.google.com/maps/place/welland,canada) Alpharetta - GA, United States of America Baton Rouge - LA, United States of America (https://www.google.com/maps/place/baton rouge - la,united states of america) Greenville - TX, United States of America Kalamazoo - MI, United States of America (https://www.google.com/maps/place/kalamazoo - mi,united states of america) Lawrence - NJ, United States of America Newark - DE, United States of America (https://www.google.com/maps/place/newark - de,united states of america) Orange - CA, United States of America Piedmont - SC, United States of America (https://www.google.com/maps/place/piedmont - sc,united states of america) Winona - MN, United States of America
Syensqo is all about chemistry. We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet's beauty for the generations to come.
We are looking for:
We are seeking a Regional Fumigation Sales Manager for our Phosphine Gases Fumigation Business to support all commercial aspects of partner/customer management.The position will also work with the Business Development Manager to support shorter term growth opportunities at new and existing accounts across Americas maximizing income and sales revenue. The role includes ownership of the entire sales management process including order processing, forecasting, cash management, complaint management, opportunity management, competitive/market pricing, cost/margin analysis, implementation of sales plans, proposal preparation, negotiation,cylinder management, and obtaining proper approvals etc.
Market focus - post harvest fumigation of agricultural commodities including grain, nuts, non food and international trade of goods. This individual will be responsible for managing relationships within our distribution channel model as well as end user customer base. This position reports to the Americas Fumigation Business Development Manager.
We can count on you for:
This role's biggest responsibility and challenge will be to support the region's growth plans by working closely with our partners to ensure monthly, quarterly and annual business targets including revenue, contribution margin, cash and forecast accuracy are achieved. The fumigation business is a unique niche market with significant commercial and regulatory hurdles. The ideal candidate will possess a no quit attitude and strong desire to overcome complex challenges
The Fumigation America's group works and operates as a team; however, the role needs to be performed independently on a day to day basis. Independence and the ability to create and execute tasks with no daily oversight is a must.
The roles expectations beyond supporting and executing on growth plans include:
Provide updated monthly, quarterly and year end forecasts for the product range in the assigned territory.
Be an active member of the regional and global fumigation team, communicating, sharing knowledge, writing call reports, and attending cross functional meetings.
Uncover, create, progress, track, and close opportunities beyond existing business.
Support budgeting for assigned regions for short, mid and long term planning
Build and submit monthly sales reports to BD manager.
Provide sales call reports, account plans, opportunity plans and market/account/competitor information using the Salesforce
Responsible for DSO and complaint resolution for the assigned region.
Periodically visit partners/customers when/where applicable to support development and cooperation with the technical and business development team
Establish and develop strong relationships with partners and key end use customers at field and operational levels.
Investigate potential markets and co-develop a strategic growth plan for the region together with the Business Development manager.
Support innovation projects in the assigned region as directed by the BD manager.
Coordinate customer visits with TS&D and Business Development
Support marketing, advertising and social media projects for the business as directed by the Business Development Manager
Take care of all commercial activities:
Forecasting - review the monthly, quarterly and annual demand at the beginning of every month and update demand plan
Contracts - work with companies' legal departments to prepare customer contracts where required and as directed by the BD manager.
Price increases, incentives, adjustments etc to customer
Orders - work with the PS Order Fulfillment staff to manage orders and address questions and gaps
Complaints - where required work with the necessary support groups to manage customer complaints in a timely manner.
Report timely on projects and activities via CRM
Cylinder asset management support- responsibility for the assigned region to ensure cylinders are turned at max rate and available to operations in Canada in time to meet all customer requirements. This includes using and ensuring partners are using the company's cylinder tracking systems. Act as commercial point of contact for the business cylinder fleet manager for Americas and where applicable in support cylinder management needs in ROW.
Regulatory- support all global fumigation registration and regulatory compliance requirements that mandate the work to be done in Canada by a Canadian employee. This includes all request for document notarization and certification by Canadian authorities or consultants
Key Accountabilities
Achieve or Exceed Budget figures (revenue, contribution margin, ebitda, T&E, cash, forecast accuracy etc)
Develop a thorough understanding of growth opportunities and competitive position in the market and support the development of a medium and long term strategic plans developed by the regional BD manager
Operate in adherence at all times within all Syensqo policies and procedures
Americas Territory
Geography responsibility will extend to support accounts in all of the Americas. Focus area will be Canada and USA given the complex nature of our LATAM partner model which is managed by the Regional BD
Maintain and develop the business with key partners/end users in the Americas
Maintain/develop strong relationships with partner contacts at various levels
Potential visit key customers to support operations and develop opportunities
Engage the greater Syensqo support teams to quickly solve customer complaints
Propose commercial actions to win more share at existing accounts
Support Supply Chain team to continuously improve cylinder management.
Manage the business with distributors and fumigation service providers.
Note the role will also involve interaction with and support of a large list of end users, often including users who perform in house fumigation. Relevant distributors will co-support in these efforts.
Note the distributors used in fumigation are not standard/typical chemical distributors. There are specialized companies with focused expertise in the niche market of fumigation. As such they also represent alternative fumigants (ie competitive products). Syensqo's commercial model's success hinged on our small but experienced regional teams ability to work with all players in the value chain. This role will be an integral part of that model and will require the ability to contribute to a number of different non standard roles and responsibilities to support this business.
Safety Responsbilities:
- Demonstrate proficiency in Syensqo Fumigant Product Stewardship Program- technical and legal aspects of the safe and effective use of Phosphine gas formulations for post harvest
