Summary This position is located in ATO, Flight Program Operations, Flight Operations Group, BTL Flight Ops Team, AJF-1230. Responsibilities This position directs the strategic goals at an assigned Flight Program Operations (AJF) location by overseeing the administrative and technical direction of flight operations personnel and managing facility management. The Flight Operations Team Manager exercises final authority for managerial responsibilities over a highly technical and specialized staff including work assignments, selections, promotions, disciplinary actions, performance management, awards, and resolution of grievances. Applies a thorough understanding of the principles of management and strategic planning, and the ability to integrate the work of multiple organizational units, projects, or programs to accomplish mission objectives. Regularly communicates organizational updates, goals, and objectives with employees and provides feedback to leadership. Oversees staff responsible for performing flight inspection of navigational aids and instrument flight procedures in the National Airspace System (NAS). Ensures crewmembers operate in accordance with applicable 14 Code of Federal Regulations (CFR) parts, operating manuals, and national policy/directives. Applies a detailed knowledge of technical and regulatory requirements and an understanding of the objectives of the major subdivision, the LOB/SO, and the FAA to direct and coordinate resources of a large-scale organization. Demonstrates commitment to the Flight Program Operations 14 CFR part 5 Safety Management System and reinforces a strong safety culture that encourages the open sharing of safety information and mitigation of operational risk. Directs the work of subordinate employees for multiple organizational units/projects/programs across multiple functions and/or disciplines within a major subdivision. Work includes complex projects/programs based on the objectives of the major subdivision/the Air Traffic Organization (ATO) Line of Business (LOB) and frequently the FAA. Makes recommendations to continuously improve the safety and effectiveness of flight scheduling, flight operations, aircraft maintenance, ground safety, and facility maintenance. Integrates and coordinates the work of inter-functional groups and recommends resource allocation for the applicable program segment. Provides leadership in developing, implementing, evaluating and improving processes and procedures to ensure the effectiveness, efficiency, and productivity of the organization. Reviews and approves reports and documentation to assure they accurately reflect the policies and vision of AJF/ATO/FAA and the effect on safety of the NAS. Established guidelines, policies and procedures typically govern the work performed. Individual and organizational performance is typically reviewed periodically through organizational performance measures to ensure timeless, policy compliance, and alignment with other project/program objectives. Contacts are primarily within the organizational unit, major subdivision and the LOB/SO with subordinates, peers, and higher-level managers to discuss the status of projects/programs and to plan. Stays abreast of maintenance activities and ensure flight program goals are achieved through open communication with the Line Maintenance Supervisor. In some areas, may have frequent contact with customers to explain policies, procedures, for other project/programs purposes. Serves as the AJF facility point of contact for interface with other FAA offices, local, state, and federal agencies, private organizations, and aviation customers. Work is typically governed by established policies, procedures, and mission objectives, which leave considerable room for discretion. This is a non-critical sensitive level position. Incumbent may require access to information classified up to and including SECRET. Incumbent must participate in the FAA Program as crewmember appropriate to the crewmember assignment. Performs other duties as assigned. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications To qualify for this position at the FV-K (GS/FG-15) level, applicants must have at least 52 weeks of Specialized Experience equivalent to the FV-J (GS/FG-14) level that has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of this position. SPECIALIZED EXPERIENCE includes - Experience managing, directing, and coordinating resources in a public or US military or governmental (federal, state, local) environment or private sector dealing with evaluating the effectiveness of a flight program and developing criteria and standards in support of the mission (e.g. flight inspection, transportation of passengers, or goods, aviation dispatcher, dispatcher or collecting and analyzing data for flight inspection missions. - Experience working in a certificated flight program, experience with strategic planning, process evaluation and development, and experience with budget allocation and other administrative policies and procedures. - Experience providing oversight and ensuring readiness routinely and in the event of emergencies, including safety, training, and scheduling. - Experience dealing with laws and regulations in accordance with 14 CFR Parts 5/121/135/141. AND In addition to the minimum qualifications, the following has been determined to be a Selective Placement Factor for this position. This means possession of this criterion is part of the minimum qualifications and is essential to perform the duties and responsibilities of this position. Applicants who do not possess this criterion are ineligible for further consideration. SELECTIVE PLACEMENT FACTOR (SPF): To qualify, applicants must possess the following: - Flight Inspection Certification issued by Flight Program Operations Selected candidates must obtain a Class III medical certificate prior to appointment. ALSO QUALITY RANKING FACTOR (QRF): Well qualified candidates will possess supervisory experience with a Part 121 or Part 135 certificate holder (or a comparable position in US Military aviation operations), supervisory experience with government department, board or agency that deals directly with aviation matters, oversight of a Part 91 or 125 operations/aviation department, or any combination thereof. Applicants should include examples of specialized experience in their work history. Qualifications must be met by the closing date of the announcement. Education See Qualifications Required. Information Regarding KSA's: As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each Knowledge Skills and Abilities (KSAs), in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the KSAs and Other Factors listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting
