Under minimal supervision, this position is responsible for the Henry Ford Health System's (HFHS) transaction flow processes, including effective design of the insurance recovery and patient pay workflows, research and identification of root causes resulting in edits and denials, development of error prevention initiatives, and coordination with CBO staff, HFHS business units, and internal customers to drive performance improvement.
EDUCATION/EXPERIENCE REQUIRED:
High school degree or equivalent.
Associate's degree or equivalent years of college education, preferred.
Two (2) years of experience within healthcare revenue cycle.
One (1) year of healthcare accounts receivable billing.
One (1) year of experience with resolving insurance payer denials.
Experience with both technical (UB) and professional (1500) billing, preferred.
Experience with billing and follow up of variety of insurance payers, preferred.
Experience at a large, complex, integrated healthcare organization, preferred.
Experience with patient billing, patient accounting and other related applications, preferred.
Experience with EPIC Patient Accounting System, preferred.
Ability to communicate effectively with colleagues, supervisors, and managers.
Strong organizational and time management skills required to effectively prioritize workflow to meet third party requirements.
Ability to work independently.
Ability to understand and lead change.
Knowledge of Medical terminology, preferred.
Ability to analyze data and identify opportunities.
Additional Information
Organization: Corporate Services
Department: CBO - Transaction Flow
Shift: Day Job
Union Code: Not Applicable
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services - from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .
Benefits
The health and overall well-being of our team members is our priority. That's why we offer support in the various components of our team's well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.
