Provide the administrative support for the applicable department and staff. Requires a high degree of confidentiality, strong organizational skills, and ability to multi-task.Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
RESPONSIBILITIES
Provide day-to-day administrative support for applicable department and staff
Provide customer service that makes both internal and external customers feel welcome, important and appreciated
Transcribe and/or compose letters, memos, and reports
Produce and assemble materials and documents needed for meetings, training sessions, presentations, as well as, day-to-day needs
Process department mail and distribute accordingly
Read and understand operating statements, work accurately with numbers and recap information
Maintain communications between the Store Managers, Coordinators and Districts
Work with applicable department in the maintenance of associates records
Create, as required, reports and spreadsheets
Supervise and coordinate events and activities
Reporting and follow-through of product recalls, contests, recaps and class recalls
Coordinate expense account reconciliation
Budget maintenance
Coordinate logistics for meeting and travel for the department associates
Ability to work cooperatively in high paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Must be able to perform the essential functions of this position with or without reasonable accommodation
QUALIFICATIONS Minimum
Excellent phone and communication skills, good typing, and filing skills
Ability to write reports and correspondence
Proficient in Excel, Word, Power Point with the ability to learn new computer skills
Customer service role model
Self motivated, able to organize, prioritize, plan and meet deadlines
Must be professional, dependable, possess positive attitude, good judgment, and be able to gain the support of others to get the job done
Desired
- Prior experience in supporting several managers
