Description We are looking for a Customer Experience Specialist to provide detail-oriented and customer-focused support during a university commencement event. This is a contract position based in Ann Arbor, Michigan, where you will play a key role in ensuring the event runs smoothly and graduates and guests have an exceptional experience.
Responsibilities:
Guide graduating students in completing their index cards and assist photographers with organizing and calling graduates to the stage.
Manage line control by directing students to their designated areas, maintaining order, and verifying names against lists as graduates are announced.
Distribute and collect name cards for graduates, ensuring accuracy and efficiency throughout the process.
Hand out business cards and assist with the organization, setup, and breakdown of event equipment.
Provide clear communication and support to guests, answering questions and addressing any concerns promptly. Requirements - Previous experience in customer service or event support roles.
Ability to remain detail oriented and courteous in a fast-paced environment.
Strong organizational skills and attention to detail.
Comfortable standing and walking for extended periods during the event.
Adherence to a detail oriented dress code, including black slacks, neutral button-up shirts or conservative blouses, and dress shoes. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .
