Our client, a trusted financial services provider, is seeking a dedicated Member Service Representative to join their team. As a Member Service Representative, you will be an essential part of the Member Services department supporting the credit union. The ideal candidate will demonstrate excellent communication skills, attention to detail, and a strong commitment to providing outstanding customer service, which will align successfully in the organization.
Job Title: Full Time Member Service Representative
Location: Marquette, MI and Ishpeming, MI-Once training is complete, the associate will work 3 days a week in Marquette and 2 days a week in Ishpeming
Pay Range: $17.50 per Hour
Shift: Primarily working the later shift until 6pm during the week and Saturdays from 9am-1pm.
What's the Job?
Provide exceptional front-line member service by processing deposits, withdrawals, and account maintenance tasks with accuracy and efficiency.
Assist members with account-related inquiries, including opening/closing accounts, debit card issues, and other account maintenance needs.
Address and resolve member questions or concerns about credit union products and services, ensuring a positive member experience.
Work collaboratively with other team members to ensure smooth daily operations and member satisfaction.
Be prepared to work at multiple branch locations (Ishpeming and Marquette) as needed and assist with Saturday shifts.
What's Needed?
High School Diploma or equivalent
One year of customer service and/or cash handling experience
Strong attention to detail, excellent communication, and problem-solving skills
Ability to work effectively in a team setting
Willingness to work at multiple locations and Saturdays as needed
What's in it for me?
Opportunity to work in a supportive and inclusive environment
Potential for temporary to permanent employment
Access to benefits such as Paid Time Off, Paid Holidays, and Tuition Reimbursement
Participation in employer-sponsored retirement contributions and insurance plans
Start your career with a company that values integrity, teamwork, and community involvement
Upon completion of waiting period associates are eligible for:
Medical and Prescription Drug Plans
Dental Plan
Supplemental Life Insurance
Short Term Disability Insurance
401(k)
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
