Dealership:L0430 Suburban Subaru
Suburban SubaruHiring Immediately: Service Advisor
At Suburban Subaru, helping customers drive away with confidence is what we do. We're looking for a customer-focused, organized, and driven Service Advisor to join our team and play a key role in delivering an exceptional service experience from start to finish.
If you thrive in a fast-paced environment, communicate well with both customers and technicians, and know how to keep service moving while building trust, we'd love to connect with you.
As a Service Advisor, you'll serve as the link between our customers and service team-helping identify vehicle concerns, recommending needed services, writing repair orders, and keeping customers informed throughout the repair process. This is a great opportunity for someone who enjoys building relationships, staying busy, and being part of a team that values strong service and long-term customer loyalty.
Service Advisor Responsibilities
Greet customers promptly and assist with vehicle service needs
Listen carefully to customer concerns and document vehicle issues accurately
Recommend services and repairs based on customer concerns and technician findings
Serve as the main point of communication between the customer and technician
Prepare repair orders, estimates, and service documentation with accuracy
Verify warranty and service contract coverage when applicable
Communicate repair recommendations, pricing, timelines, and approvals clearly
Keep customers updated on vehicle status, completion times, and service expenses
Administer manufacturer warranty processes for qualifying repairs
Maintain accurate customer records and service history in the dealership system
Support a smooth, professional, and customer-first service lane experience
Qualifications
Previous Service Advisor experience preferred
Prior automotive technician experience is a plus
Strong customer service and relationship-building skills
Ability to multi-task and stay organized in a fast-paced environment
Clear communication skills and a professional presence
Basic mechanical understanding of automotive systems
Team-oriented mindset with a strong sense of urgency
Valid driver's license and acceptable driving record in your state of residence
Why Join Suburban Subaru?
Hiring immediately
High-impact role in a busy service department
Opportunity to join a customer-focused team
Fast-paced environment with strong earning potential
Career growth opportunities within a respected automotive organization
If you're ready to bring strong customer service, communication, and hustle to a busy service drive, apply today and take the next step with Suburban Subaru.
