A cover letter is required for consideration and must be attached as the first page of your resume.
As a member of the university Annual Giving Team, you will manage the administrative tasks of the Michigan Telefund student fundraising call center. This team is a department of the Office of University Development (OUD), and you will also oversee the administrative tasks of the broader university Annual Giving (UAG) team. You will work in an environment dedicated to advancing the mission of OUD and of the University, and in building positive and meaningful relationships with co-workers and members. You will report to the Senior Director, UAG with a dotted line to the Associate Director, Michigan Telefund.
Work Mode: In this hybrid position, you will work five days per week, with three days per week on site at Michigan Telefund and the opportunity to work two additional days per week remotely.
For a full and detailed job description, please click here
- 3-4 years of experience in customer service or project management or a related bachelor's degree
- Working knowledge of CRM data system use and management
- Prior project management skills
- Discretion when dealing with sensitive information and a focus on customer service
- Committed to 3 days minimum on-site presence
To be considered you must be eligible to work in the United States without requiring university sponsorship for continued employment.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.
The University of Michigan is an equal employment opportunity employer.
