Primary responsibilities include, but are not limited to:
Oversee all operations, leasing activity, marketing, outreach and the long term preservation of a 541 unit apartment community in Flint Township.
Some additional responsibilities include but are not limited to:
- Develop, plan and implement the daily operations of the community with high level customer service skills.
- Handle record keeping and reporting responsibilities.
- Ensure timely and aggressive rent collections, rent postings, bank deposits and laundry revenue collections.
- Monitor effective cost control procedures of all resident service and vendors to insure budget compliance.
- Oversee maintenance department, customer service, resident relations and make ready processes are being met daily.
- Oversee vendor/contractor relations.
- Hire, train, develop and oversee entire staff needed to operate a large scale Apartment Community.
- Oversee and maintain all new lease and lease renewal practices to include the resident selection and approval process.
- Oversee marketing outreach to include interacting with local neighborhood group, community and health organizations.
- Ensure follow up on prospects, new residents, renewals and service requests are handled timely and effectively to maintain resident retention goals.
- Other responsibilities as required by your Regional Manager and Area Director.
Qualifications and Requirements:
- Must have at least 1-3 years of property management experience as a manager.
- Must have excellent customer service skills and the ability to develop a rapport with the residents and community staff.
- Must have current hands on experience with the bookkeeping aspects of the property
- Exceptional communication skills are a must to work closely with county officials and act as a liaison between the community, social services and local government agencies.
- Must possess exceptional analytical ability, problem solving and organization skills.
- Must possess a strong, take charge personality with the ability to handle multiple priorities and meet deadlines.
- Proficiency with Microsoft Office Products is required and experience with Yardi is highly preferred
