Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
As a Associate Quality Analyst at RXO, you'll support the Expedite organization by maintaining quality standards, strengthening compliance processes and contributing to continuous improvement initiatives across Managed Transportation operations. You'll work closely with cross-functional teams to support audits, documentation workflows and training efforts that improve service quality and operational consistency.
What your day-to-day will look like:
Support development and maintenance of the Expedite Quality Framework and continual improvement initiatives
Assist with Division Quality Management System (QMS) activities to ensure alignment with internal standards and regulatory requirements
Collaborate with cross-functional teams to identify service quality improvement opportunities and support implementation efforts
Maintain document libraries and manage document workflows, including version control, approvals, distribution and archiving
Review document change requests and support standardization across accounts within the electronic Quality Management System (eQMS)
Support planning and execution of the Expedite internal assessment program, including tools, schedules and evaluation tracking
Assist with internal audits and compliance reviews, including Award and Export Deviation audits
Collect and analyze assessment results to identify trends, risks and improvement opportunities
Support preparation and facilitation of Expedite management review meetings, including documentation and follow-up actions
Provide support for quality-related training materials and competency tools while assisting with quality-related questions and issue resolution
At a minimum, you'll need:
1 year of professional experience in quality assurance, operations support or a related environment
Experience using Microsoft Office tools including Word, Excel and Outlook
Strong written and verbal communication skills
It'd be great if you also have:
Experience supporting quality assurance programs, audits or compliance initiatives
Experience working with document control systems or electronic Quality Management Systems (eQMS)
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
Comprehensive medical, dental, and vision plans
401(k) retirement plan with up to 5% company match
Pre-tax accounts to help streamline eligible expenses
Company-paid disability and life insurance
Employee Assistance Program (EAP)
Career and Leadership Development Programs
Paid time off, company holidays, and volunteer days
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
