Position Summary: The Helper assists the driver in the delivery and installation of appliance(s), while assisting customer and other employees with the process. Helps to solve problems that relate to the job and the department. Carries out and assumes an active role in the company by performing the responsibilities and duties for the position under the direction of the Driver and local area management.
Essential Functions:
• Assists in the preparation and installation of all appliances.
• Assists Customers with delivery process.
• Loads and unloads appliances from company truck.
• Carries appliances into customer homes.
• Assists in the maintenance of deliveries scheduled.
• Assists in making mandatory calls to customers and dispatchers.
• Works in warehouses as back-up as needed.
• Assists driver in “backing” situations.
• Assist shipping and receiving unloading trucks, checking in merchandise, matching purchase orders to sales orders and distributing to correct line ups.
• Read customer orders, work orders, shipping orders or requisitions to determine items to be moved, gathered or distributed and/or shipped.
• Move materials and items from receiving or storage areas to shipping or to other designated areas.
• Sort and place materials or items on racks, shelves or in bins according to predetermined sequence such as size, type, style, color or product code.
• File requisitions, work orders or requests for materials, tools or other stock items and distribute items to shipping or to designated route driver storage area.
• Ensure warehouse is accessible and safe for salespeople and customer traffic.
• Assemble customer orders from stock and place orders on pallets or shelves or relocate orders to a holding area or shipping department.
• Mark materials with identifying information using appropriate method.
• Open bales, crates and other containers.
• Record materials or items received or distributed
• Assist in counting of physical inventory.
• Assist with supply tote inventory.
• May be assigned facilities maintenance duties as needed.
• Sweep, dust and mop. General cleaning duties.
• Organize warehouse and work area for orderliness and cleanliness at all times.
• All other duties as assigned by management.
