Description We are looking for a detail-oriented Accounts Receivable Administrator to join our team in Grand Rapids, Michigan. In this role, you will manage customer accounts, resolve discrepancies, and ensure timely collections to support the financial health of the organization. This position requires a proactive approach to monitoring accounts and collaborating with internal teams to maintain effective relationships and achieve departmental goals.
Responsibilities:
Maintain assigned customer accounts by addressing discrepancies and resolving outstanding issues.
Investigate and dispute short payments to ensure accurate account balances.
Monitor customer accounts and portals regularly to identify and resolve potential issues before invoices become overdue.
Communicate effectively with the sales team to address account concerns and ensure timely follow-ups.
Manage accounts on hold by adding or removing holds as necessary and providing updates.
Foster strong working relationships with dealers, sales teams, and customer service departments.
Collaborate with sales and senior management to expedite collections when needed.
Meet established department goals and activity metrics to drive performance.
Provide requested documentation, including invoices, credit memos, and statements, as needed.
Analyze credit data and financial statements to assess risk and prepare comprehensive reports. Requirements - Minimum of 3 years of experience in a high-volume Accounts Receivable or Finance department.
High School Diploma or equivalent education.
Proficiency in Microsoft Office and familiarity with systems similar to Oracle.
Strong ability to manage multiple priorities efficiently and effectively.
Solid experience in accounts receivable processes, including collections and cash applications.
Demonstrated ability to analyze credit and financial data with accuracy.
Excellent communication and interpersonal skills for collaborating across departments.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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