Description
Our client, a Nationwide benefits consulting organization, is seeking an IS Analyst to support and maintain their core IT infrastructure. The IS Analyst II supports and maintains IT infrastructure, ensuring systems, networks, and applications run reliably. This role serves as a key point of contact for end users and contributes to security, virtualization, and collaboration tools.
Key Responsibilities
Infrastructure & Hardware Support
Install and maintain desktops, servers, and network equipment
Support telephony, printers, and endpoint devices
Troubleshoot hardware and connectivity issues
Server & Application Support
Maintain server operating systems and applications
Manage user accounts, storage, and backups
Install, update, and troubleshoot end-user applications
User Support
Act as primary IT contact for assigned locations
Diagnose and resolve hardware, software, and network issues
Security & Compliance
Monitor systems for security risks and vulnerabilities
Assist with incident response and remediation
Support audits and ensure compliance with IT security policies
Virtualization & Systems
- Support virtual desktops, servers, and hypervisors
Collaboration Tools
Implement and maintain collaboration platforms
Provide user training and documentation
Integrate tools with email, phone, and other systems
Requirements
Core Competencies
Strong troubleshooting and problem-solving ability
Ability to manage multiple priorities independently
Effective communication and teamwork skills
Willingness to learn and adapt to new technologies
Technical Skills
Microsoft Windows and Office support
PC, server, and network hardware troubleshooting
Basic network administration and security awareness
Application and database support
Backup systems and telephony support
Experience with virtual environments (preferred)
Advanced Skills (Preferred)
Network diagnostics and troubleshooting
Email systems and client-server environments
Security log analysis and incident response
Backup management and scheduling
Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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