Dealership:L0397 Driveway Home Office
Driveway.com | Valet
Location: 777 John R Rd, Troy, MI 48083
Schedule: 5 days a week; flexible scheduled needed (weekends included)
Pay: The hourly pay range for this position is $19.25-$28.85. The anticipated starting rate is $19.25-$21.00 per hour, based on factors such as skills, experience, and organizational needs. Final compensation will be determined through the interview process in accordance with applicable pay equity and transparency laws.
Position Overview:We are seeking a dedicated and detail-oriented Driveway Valet to join our team in New Jersey! As a Driveway Valet, you will be responsible for providing a seamless and premium customer experience by facilitating online vehicle acquisitions and pickups. This position is crucial to our operations, ensuring smooth vehicle acquisition processes and outstanding customer satisfaction.
What You'll Do
Facilitate online vehicle acquisition sales via an online portal
Maintain customer appointment calendar
Educate customers on process
Maintain marketplace reports
Provide an excellent customer experience while completing thorough vehicle inspections
Execute vehicle acquisition paperwork
Maintain excellent communication with team and store leadership
Use online valuation tools to purchase or valuate customer vehicle
Troubleshoot any customer needs or concerns
Navigate customer through vehicle acquisition process
Complete required paperwork with customer
Acquire and Maintain a notary commission
Go under intensive training to ensure up to date knowledge of ALL Brands products and features
Other duties as assigned.
What You'll Bring
Valid driver's license with a clean driving record
Strong attention to detail and organizational skills
Excellent verbal and written communication skills
Demonstrated sense of urgency with the ability to prioritize in a fast-paced environment
Active listener with strong interpersonal skills
Critical thinker with effective problem-solving abilities
Proven time management skills and ability to meet deadlines
Solid knowledge of vehicle products and features
Comfortable navigating multiple systems, tools, and technologies
We Offer Best-in-Class Industry Benefits: ?
Competitive pay?
Medical, Dental, and Vision Plans?
Paid Holidays & PTO?
Short and Long-Term Disability?
Paid Life Insurance?
401(k) Retirement Plan?
Employee Stock Purchase Plan?
Lithia Learning Center?
Vehicle Purchase Discounts?
Wellness Programs?
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
