GENERAL STATEMENT OF DUTIES: Perform a variety of basic routine clerical work, including but not limited to, answering telephone calls and responding to correspondence, receive and process city payments. Ability to use a variety of office machines including personal computers.
SUPERVISION RECEIVED: Tasks are performed under the direction of the department head or their designee.
TYPICAL EXAMPLES OF WORK: An employee in this classification may be called upon to do any or all of the following:
Receive payments and issue receipts
Maintain accurate cashiering records and balances
Provide information to residents about property taxes including balances, payment history, and general information
Open and process incoming office mail
Operate a telephone, scanner, fax or copy machine.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
DESIRABLE QUALIFICATIONS FOR EMPLOYMENT:
Ability to understand the basic organization of city government and its functions.
Ability to meet deadlines.
Working knowledge of business English, spelling and arithmetic.
Ability to speak, understand English and to follow oral and written instructions.
Ability to communicate orally and in legible writing.
Working knowledge of office practices and procedures.
Ability to maintain and keep clerical records and to prepare accurate reports and tabulations from such records.
Ability to establish and maintain effective working relationships with the public and other employees.
Ability to multi-task.
