Summary:
The Maintenance Team Member diagnoses and performs minor/routine maintenance and repairs for all properties of HGA Support Services. The Maintenance Team Member is also responsible for the day-to-day operations of the maintenance department, contracted vendor coordination, and the overall safety, maintenance and repair of all owned and/or leased properties of HGA Support Services. Similar responsibilities may be assigned for outside entities on a non-routine basis as directed by your supervisor.
Position Type / Expected Hours of Work:
This position has a standard work schedule of 8:00 a.m. to 4:30 p.m., Monday through Friday. Work hours may vary based on agency needs at the discretion of the direct supervisor and/or CEO. This position serves as the primary on-call contact for maintenance emergencies and may be required to respond to urgent issues outside of normal business hours, including evenings, weekends, or holidays.
Essential Functions:
This is not intended to be an exhaustive listing of job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee is required to follow any other instructions, and to perform any other duties, as assigned.
- Daily, diagnoses and performs minor/routine maintenance and repair function Typical categories of work include, but are not limited to:
- Simple electrical, plumbing and carpentry/woodworking
- Basic painting, drywall, flooring, roofing and/or cement repair
- Appliance and equipment repair and/or replacement
- Home system repair and/or replacement (furnace, A/C, etc.)
- Grounds maintenance and snow removal
- Moving items
- Complete maintenance requests within 24 hours whenever possible; respond immediately to emergencie
- Provides creative solutions to repair issue
- Determine when outside contractors should be contacted for repairs and/or maintenance that cannot, or should not, be handled internally; coordinate such repairs/contracted services.
- Provide feedback on selected vendors for larger capital projects when three service bids are required prior to contracting an outside agency for a project.
- Prioritize maintenance requests based on urgency, time to repair and overall costs within budgeted guidelines.
- Manage small purchases for the maintenance department, including tools and small equipment, within budgeted guidelines and financial policies.
- Coordinate and follow-up on contracted projects to ensure consistent, professional and completed results.
- Assist COO with maintaining proper vendor files including proof of general liability insurance and appropriate licenses as needed.
- Attend any work-site inspections, to ensure all maintenance concerns are documented and appropriately addressed.
- Complete and document all quarterly inspections of HGA Support Services’ properties to devise and maintain schedules for heating and cooling equipment, alarm systems, exhaust fans and vents, and other mechanical systems found in buildings owned or operated by HGA Support Services; use inspections to assist COO with developing the agency’s property improvement plan.
- Work with the COO to facilitate capital projects and annual budgets based on agency facility needs.
- Conducts all business in accordance with HGA Support Services’ policies and procedures as well as city, county, state and federal laws (i.e.: OSHA, MSHDA, HUD, and ADA).
- Report to each site supervisor regarding work scheduled or in progress, report regularly to the COO regarding the same.
- Safely operate and maintenance assigned, company-owned, vehicle.
- Ensure the proper maintenance and storage of company-owned tools and equipment in accordance with best practices and OSHA safety guidelines.
- Monitor tools, supplies and materials needed for the efficient operation of mechanical systems or for maintaining the overall appearance of HGA Support Services’ sites; submit and approve receipts for day-to-day maintenance purchases (i.e.: furnace filters, lawn fertilizer, light bulbs, etc.).
- Provide periodic Maintenance Department Reviews to assist in department improvements.
- Work with other maintenance staff to ensure coverage of agency facility maintenance needs 24/7.
- Maintain access to cell phone in order to provide, or coordinate, emergency after-hours property maintenance. A monthly cell phone per diem will also be provided.
This is not intended to be an exhaustive listing of job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee is required to follow any other instructions, and to perform any other duties, as assigned.
Education/Talent Requirements:
- A high school diploma, equivalent (GED), or technical school certification.
- This position requires driving; individuals must have a valid Michigan driver’s license, three (3) or more years of driving experience, less than six (6) points, and no exclusionary violations on driving record.
- Ability to communicate in a professional manner both orally and in writing.
- The ability to read and write English, and the ability to comprehend written instructions and record information.
- Ability to prioritize both self and others’ workloads while working with minimal supervision; high degree of self-direction.
- Solid reasoning skills, including the ability to define problems, collect data, establish facts and draw valid conclusions.
- Basic computer skills in order to maintain property records and reporting metrics.
- Basic mathematical skills as needed to measure and calculate quantitates or other such property maintenance duties.
- The capacity to work in a team environment and/or independently with intermittent supervision.
- Ability to work respectfully and courteously with a wide variety of individuals.
Work Experience Requirements:
- Minimum three years’ experience in property maintenance or similar field.
- Experience working with hand tools, power tools, and a general knowledge of the trades.
- Ability to prioritize maintenance request
- Ability to be flexible in response to varying situations and frequently changing job demands.
- Successful completion of all required initial and update training
Travel:
Travel can be expected 50% or more each day. Company vehicle is supplied. Travel is primarily local, although some out-of-area and overnight travel may be expected.
Work Environment:
This position works in close proximity to people. While the majority of working time is spent indoors in a residential environment or office, employees in this position may work outdoors in all seasons. Example: Snow blowing, cleaning gutters, painting, etc.
Physical Demands of the Job:
Heavy work. Up to 100 pounds at a time with frequent lifting or carrying of objects weighing 50 pounds. Example: Lifting bags of salt, or soil, loading generators, etc. Moving and lifting of furniture, file cabinets, desks, etc.
