The Medical Assistant supports physicians and clinical staff in a pain management setting by providing high-quality patient care, assisting with procedures, and ensuring efficient clinical operations. This role requires strong clinical skills, attention to detail, and a compassionate approach to patients experiencing chronic pain.
Show patients to examination rooms and prepare them for the provider.
Obtain and record in the electronic health record intake information such as chief complaint, past medical history, current medications, vital signs, and test results.
Maintain patient care areas by keeping them clean and stocked.
Prepare and administer medications as directed by a provider.
Authorize drug refills and communicate prescription information to pharmacies
Answer patient portal questions, assist with patient requests as needed
Explain treatment procedures, medications, diets, or provider instructions to patients or family members
Clean and sterilize instruments and dispose of contaminated supplies
Perform general office duties, such as answering telephones, scheduling appointments, assisting with follow-up phone calls, etc.
Assist with procedures
Prioritize and multitask to accommodate the needs of any provider
Able to recognize signs of an emergency and notify provider and/or nurse manager in real time
Prep provider schedules for the following business day, assist with quality measure tracking and reporting
Enter, transcribe, record, or maintain patient health information in electronic form
Assist with training new hires during their orientation period
Compliance training
High School Diploma or GED
Exceptional communication skills
Ability to work with all ages of patients
BLS CPR certification - (preferred)
Certified Medical Assistant CMA (preferred)
Experience in pain management (preferred)
Previous use of Athena EHR - (preferred)
Prior experience working as a medical assistant/scribe (required)
