Job Title: Social Worker (LMSW)
Status: Full-Time/Exempt Employee/On-Call
Hours: 40 hours/week (M-F, with occasional nights/weekends and on-call)
Reports to: Family Services & Program Director
Summary
Our Social Worker will provide supportive services to families of seriously ill children staying at our two Ronald McDonald House locations – Main House and Mott House. The Social Worker will work collaboratively with all hospital staff and RMH staff to best support families during their stay and connect families to organizations that provide assistance and other needed services.
Essential Job Functions
Provide support to families staying at the House by:
- Provide supportive counseling and ongoing psychosocial support to families during their stay as needed
- Provide a supportive and culturally competent environment to the diverse families, children, staff, and volunteers at Ronald McDonald House Ann Arbor
- Connect families to needed resources
- Communicate and collaborate with hospital social workers on an ongoing basis to take referrals, place families in guest rooms or hotel rooms, and obtain medical updates
- Ensure that families abide by House rules and policies for the safety of everyone in the House
- Facilitate caregiver support groups
- Conduct new family welcome meetings, as needed
- Crisis intervention with families, as needed
- Manage and facilitate Family Support Council (FSC) Committee, including administrative tasks
- Collaborate with the Family Services & Program Director to identify, coordinate, and implement additional family support services. Track and report findings and metrics related to FSC activities.
- Encourage families to participate in House programs, including educational and fun activities for caregivers and siblings
- Support families across a broad section of the continuum of care, including after their stay has concluded
- Complete all documentation accurately and timely, including notes in Family Registry
Education, Qualifications, and Experience
An equivalent combination of education, training and experience will be considered
- A Master’s degree in social work from a school accredited by the Council of Social Work Education.
- Current license to practice social work in the State of Michigan. LMSW required.
- 2-5 years of experience, preferably in a medical setting or in a family-oriented social services agency
Knowledge, Skills and Abilities
- Demonstrated competence in providing social work services, including parent support groups
- Experience working with a multi-disciplinary team
- Ability to communicate effectively and desire to work with people of diverse backgrounds
- Ability to work collaboratively with a wide range of people and personalities
- Problem solving and conflict resolution skills
- Flexible, diplomatic, trustworthy, creative, poised and maintains a supportive and cheerful attitude
- Maintains a professional demeanor in order to work with the Board of Directors, volunteers, staff and community
- Ability to maintain confidential matters.
- Flexibility to work holidays and possible weekends and/or weekdays as needed, and to remain onsite until relief coverage arrives, as required.
- Organizational skills and attention to detail are essential.
- Able to express oneself in an articulate and effective manner both verbally and in written communication
- A multi-tasker with strong organizational skills and the ability to wear many hats in a fast-paced environment
- Proven self-starter who works independently
- Works collaboratively with a wide range of people and personalities
- Enthusiastic, energetic, flexible, creative and willing to work as a team member
- Proficiency with Microsoft Office – Outlook, Word, Excel, and PowerPoint
Work Environment
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, you must be available to work irregular hours and occasional weekends. The noise level in the work environment is usually moderate. Ability to travel throughout the Ann Arbor area is required.
Physical Abilities
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Light sedentary office work. Frequently required to sit.
- Physically able to travel between RMHCAA locations and others via personal vehicle or similar transportation.
- While performing the duties of this job, the employee is regularly required to stand; walk throughout the building; use hands to finger and type, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel; talk or hear.
- Must be physically capable of carrying 35 lbs.
