Job Summary
The Medical Assistant is responsible for administrative and clinical duties under the direction of a provider. This role ensures proper patient identification, following all HIPPA policies, labeling, handling, and processing of samples, medications, and PHI according to standard procedures and safety protocols.
Duties/Responsibilities
Show patients to examination rooms and prepare them for the provider.
Obtain and record in the electronic health record intake information such as chief complaint, past medical history, current medications, vital signs, and test results.
Maintain patient care areas by keeping them clean and stocked.
Prepare and administer medications and vaccines as directed by a provider.
Collect blood, tissue, and other laboratory specimens, log the specimens, and prepare them for testing
Perform testing such as TB PPD, EKG, PFT, vision, hearing, and point of care laboratory tests
Authorize drug refills and communicate prescription information to pharmacies
Answer patient portal questions, assist with patient requests as needed
Explain treatment procedures, medications, diets, or provider instructions to patients or family members
Clean and sterilize instruments and dispose of contaminated supplies
Perform general office duties, such as answering telephones, scheduling appointments, completing sports physical forms, surgical clearance forms, assisting with follow-up phone calls, etc.
Help providers examine and treat patients by assisting with bedside procedures
Prioritize and multitask to accommodate the needs of any provider
Able to recognize signs of an emergency and notify provider and/or RN manager in real time
Prep provider schedules for the following business day, assist with quality measure tracking and reporting
Update and maintain MCIR vaccine records
Enter, transcribe, record, store, or maintain patient health information in written or electronic form
Assist with training new hires during their orientation period
Monthly completion of Eagle training
Qualifications/Experience
High School Diploma or equivalent
Exceptional communication skills
Ability to work with all ages of patients
BLS CPR certification - required
MA certification - preferred
Two years of MA experience - preferred
Previous use of Athena EHR - preferred Physical Requirements
Prolonged periods of standing/bending in a patient care area as well as sitting at a computer desk
Ability to move/ lift 30 to 40 pounds to stock supplies and move or support patients
Use of personal protective equipment (PPE) as required.
Qualifications/Experience
High School Diploma or equivalent
Exceptional communication skills
Ability to work with all ages of patients
BLS CPR certification - required
MA certification - preferred
Two years of MA experience - preferred
Previous use of Athena EHR - preferred Physical Requirements
Prolonged periods of standing/bending in a patient care area as well as sitting at a computer desk
Ability to move/ lift 30 to 40 pounds to stock supplies and move or support patients
Use of personal protective equipment (PPE) as required.
