People Pillar of Excellence
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?Employee Competency – Each CCC employed at Mary Free Bed at Covenant is responsible to perform within the policies, procedures, and standards of care set by the organization. This often requires demonstration of competency to meet regulatory and accreditation requirements and in alignment with recognized standards of care and best practice benchmarks. Each CCC is responsible to demonstrate competency in those areas required by the department, within the defined time frame. Additionally, the CCCs will assist the Nurse Manager and/or Program Director with assessment of competencies for new and existing staff members, and will share concerns promptly when they are identified.
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?Professional Work Environment – A culture of professionalism, respect, and accountability is critical to fulfilling the mission of Mary Free Bed at Covenant. Each CCC is responsible for encouraging a culture of personal accountability, solution-seeking behavior, mutual respect, open communication, acceptance of change, enthusiasm, and pride. As opportunities for celebration and opportunities for improvement are identified, each CCC will share these expectations with staff members, and will collaborate with the Nurse Manager and/or Program Director to achieve improvement.
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?Employee Safety – Each employee within the Nursing Department is responsible to follow all policies and procedures related to employee safety. When risks to employee safety are identified (self or others), each CCC will take appropriate steps to reduce those risks, communicate with the staff, and to maintain a physical work environment that reflects the high quality nursing services delivered at Mary Free Bed at Covenant.
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?Staff Selection, Development and Mentoring – As requested by the Nurse Manager, the Clinical Care Coordinator will assist with employee selection and the orientation process for new team members. Interview questions and feedback will be presented professionally and tactfully, and information discussed during the interviews will remain confidential, if needed. The Clinical Care Coordinator will maintain open communication with the RN preceptors and the Nurse Educator to provide a comprehensive orientation for the new team member.
?Financial Performance Pillar of Excellence
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?Fiscal Responsibility – Each CCC will follow departmental policies and procedures related to payroll practices, patient chargeable items and other opportunities to provide high-value nursing care at a reasonable price to our customers. As opportunities for cost savings and efficiency are identified, these will be shared with the Nurse Manager or Program Director.
?Treating everyone with dignity and respect.
?Opening more doors to opportunity for other to succeed.
?Growing talent and people.
?Ensuring a welcoming experience for all we serve, regardless of origin, race, religion, disability, sexual orientation or socioeconomic status.
?Taking action against discrimination.
?Honoring our differences and how to collaborate.
?Educating staff, patients and the communities we care for.
?Restoring Hope and Freedom, together.
Essential Job Qualifications
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Strong critical thinking, decision-making, delegation, and leadership skills are required to work as a CCC at MFB at Covenant.
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Must be able to work effectively under time requirements and deadlines, problem-solve when facing unexpected issues, handle interruptions, and prioritize effectively.
