Position Type Full Time
Description
Commercial Loan Servicing Specialist
We are seeking a detail-oriented and reliable Commercial Loan Servicing Specialist to join our growing team. This role is responsible for supporting the day-to-day functions for our loan servicing department which maintains a portfolio of loans for our clients. The ideal candidate is organized, tech-savvy, and thrives in a fast-paced, team-focused environment.
About Friedman Real Estate
Friedman is a full-service real estate firm operating in 20+ states and one of the Midwest's largest commercial real estate organizations providing brokerage, property and asset management, construction, design, and advisory services. Our portfolio includes 140+ commercial properties (16M+ SF), 20,000+ apartment homes, and $10B in closed brokerage transactions.
What You'll Do
Process and record loan payments accurately and timely
Provide prompt customer service and correspondence to client inquiries
Set up and maintain accurate and up-to-date loan records in the system
Prepare and send out loan statements and notifications
Monitor accounts for delinquencies and follow-up as needed
Ensure compliance with regulatory policies
Generate reports and summaries for management review
Collect and process annual deliverables from borrowers
Monitor property tax payments and insurance coverage on collateral properties
Set up ACH/wire payments when requested
Reconcile bank accounts on a monthly basis
Assist with Treasury requests
Assist with special projects and additional tasks as assigned by the Treasurer and/or the Controller
What You Bring
Associate or Bachelor's degree in finance, business, or related field preferred
Previous experience in banking, finance, or customer service preferred
Understanding of loan documentation and terminology
Strong technical and data entry skills with high accuracy
Excellent attention to detail
Strong time-management and organizational skills
Strong verbal and written communication skills
Team-oriented mindset with proactive, positive attitude
Ability to prioritize tasks, manage multiple deadlines, and work efficiently in a fast-paced environment
Friedman Real Estate is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, family responsibility, national origin or ancestry, citizenship, marital status, sexual orientation, transgender status, veteran status, genetic information, disability, or any other protected characteristic in accordance with applicable law.
