Community Services Assistant
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Community Services Assistant
Salary
$41,023.00 - $46,136.00 Annually
Location
100 Mack Avenue, MI
Job Type
Certified-Regular Civil Service
Job Number
20263413021HEAL11671JT2
Department
Dept of Health & Wellness
Division
Health Grants
Opening Date
02/25/2026
Closing Date
3/2/2026 11:59 PM Eastern
Bargaining Unit
1140-AFSCME Non-Supervisory Local 542 General Serv
Description
Benefits
Questions
Description
Community Services Assistant
Under general supervision, provides counseling, guidance, education, rehabilitation and/or supportive services in a program designed to improve the socio-economic conditions of the citizens of the City of Detroit, and performs investigations and research.
Examples of Duties
Interviews program participants to obtain background information, conduct assessments, and determine eligibility and the nature and extent of services required.
Counsels participants on program requirements and services.
Determines the most effective method for providing service to non-routine participants or those with special requirements and explains available options.
Refers participants to other agencies or programs for specialized services.
Follows up on referrals and maintains data on the number of clients referred.
Administers, scores and interprets standardized aptitude or psychological tests.
Performs community outreach to inform the public and other service providers of agency objectives and activities.
Conducts detailed investigations through interviews and research of files, reports findings, and maintains related records.
Prepares case files of participants interviewed.
Maintains contacts with public and private social service agencies to obtain information on referrals.
Attends professional meetings and conferences designed to improve and update knowledge and skills related to service delivery.
Prepares charts and graphs, summaries, analyses and reports.
Prepares information for use by superiors, commissions or special committees.
Creates or writes informational pamphlets, brochures and posters.
Responds to inquires from the public and other municipal or regulatory agencies.
Minimum Qualifications
Bachelor's degree in the social sciences, education, psychology, guidance and counseling or related field.
One year of experience in case work, group work, individual and group counseling and guidance, social research or community or public relations.
Equivalent combinations of education and experience may be substituted to meet the education and experience requirements of this position.
Knowledge, Skills, and Abilities
Strong skills in written, verbal, interpersonal, and organizational communication.
Proficient skills in Microsoft Office Suite (Word, PowerPoint, Excel).
Ability to take initiative, be a strong communicator, engage actively in discussion, and remain intellectually agile.
Able to work well with state and city personnel, health care professionals, and the general public.
Individual Core Competencies:
Analytical/Assessment Skills
Interprets quantitative and qualitative data.
Identifies assets and resources that can be used for improving the health of a community (e.g., Boys & Girls Clubs, public libraries, hospitals, faith-based organizations, academic institutions, federal grants, fellowship programs).
Communication Skills
Communicates in writing and orally with linguistic and cultural proficiency (e.g., using age-appropriate materials, incorporating images).
Selects approaches for disseminating public health data and information (e.g., social media, newspapers, newsletters, journals, town hall meetings, libraries, neighborhood gatherings).
Conveys data and information to professionals and the public using a variety of approaches (e.g., reports, presentations, email, letters, and press interviews).
Cultural Competency Skills
Ensures the diversity of individuals and populations is addressed in policies, programs, and services that affect the health of a community.
Advocates for a diverse public health workforce.
Community Dimensions of Practice Skills
Engages community members to improve health in a community (e.g., input in developing and implementing community health assessments and improvement plans, feedback about programs and services).
Uses community input for developing, implementing, evaluating, and improving policies, programs, and services.
Leadership and Systems Thinking
- Advocates for the role of public health in providing population health services.
Licenses, Certifications, and Other Special Requirements:
Valid State of Michigan Operator License. Employees in the class will be required to provide and operate a motor vehicle on a reimbursed mileage basis.
Candidates considered for placement in this classification may be subject to a Criminal Background Check.
Supplemental Information
Evaluation Plan
Interview: 70%
Evaluation of Training, Experience & Personal Qualifications: 30%
Total of Interview and Evaluation T.E.P: 100%
Additional points may be awarded for:
Veteran Points: 0 - 15 points
Detroit Residency Credit: 15 points
03/31/2023
EMPLOYMENT BENEFITS
The City of Detroit offers a competitive and comprehensive employee benefit package. We pride ourselves on the longevity of our employees. Part of the reason for the low turnover rate is the exceptional benefit package listed below. Benefits include, but are not limited to the following:
HEALTH
INSURANCE
Life Insurance - Optional group insurance available to employee and their family. The City pays 60% of premium for first $12,500 of employee life insurance. Employee may purchase, at own expense, life insurance for spouse and each dependent.
Long-Term Disability Insurance (Income Protection Plan) - The City offers disability insurance through payroll deductions for persons who become disabled and who are not yet eligible for a service retirement.
PAID TIME OFF
Sick Leave
Vacation
Holidays
OTHER LEAVE BENEFITS
The City also has the following paid and unpaid leaves; funeral leave, Family and Medical Leave, jury duty, military duty leave, unpaid personal leave,
RETIREMENT BENEFITS
City Employees Retirement System
As a regular City employee you automatically become a member of the General Retirement System. This entitles you to a retirement allowance after:
Completion of thirty (30) years of service;
At age sixty (60) if you have at least ten (10) years of service, or
At age sixty-five (65) with eight (8) years of service.
In the event of disability, other eligibility rules apply);
An early, actuarially reduced, retirement is offered after you have attained at least twenty-five (25) years of service;
Employees are vested after ten (10) years of service, regardless of age.
ADVANCEMENT OPPORTUNITIES - Employees have many opportunities for growth and career advancement throughout all City departments and divisions.
Have a successful career with the City of Detroit. Always remember that you are a part of a team with a common Vision of delivering excellent service to the citizens of the City of Detroit.
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Are you a Certified Community Health Worker?
Employer
City of Detroit
Address
Coleman A. Young Municipal Center 2 Woodward Ave ste 316 Detroit, Michigan, 48226
Website
http://www.detroitmi.gov/Detroit-Opportunities/Find-A-Job
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