University Technology Services, the central IT organization of Oakland University, is seeking a Core Services Engineer to perform technology tasks. The Core Services Engineer is responsible for the administration, maintenance, and optimization of the organization’s core infrastructure and collaboration platforms—with a primary focus on Google Workspace and supporting responsibilities for Microsoft 365 and cloud identity services – Microsoft Entra ID. This position ensures secure, reliable, and efficient delivery of essential IT services while driving automation, standardization, and continuous improvement. The Core Services Engineer collaborates across IT teams to enhance productivity, streamline operations, and ensure seamless integration between Google and Microsoft ecosystems. The role requires a deep understanding of email services, including troubleshooting, configuration, and optimization to support institutional communication needs.
Key Responsibilities
Serve as the primary administrator and subject matter expert for Google Workspace, including Gmail, Drive, Shared Drives, Groups, and collaboration services, ensuring secure, reliable, and high-performing operations.
Administer and maintain enterprise email services, including configuration, routing, security controls, troubleshooting, and performance optimization.
Support and maintain core services operating within cloud and hosted environments, ensuring reliability, security, and alignment with institutional standards.
Ensure the reliability, security, and performance of core collaboration and infrastructure services.
Perform routine system maintenance, including patching, updates, upgrades, and service monitoring to maintain system integrity and compliance.
Develop and maintain automation scripts, configuration standards, and operational documentation to improve efficiency and service consistency.
Lead or support system migrations, platform integrations, and service improvement initiatives related to collaboration and enterprise systems.
Participate in enterprise patch management and coordinate maintenance communications to minimize service disruption.
Collaborate with IT leadership and cross-functional teams to align core services with institutional needs and service standards.
The best things about this position are:
The teamwork; you are a member of a talented team.
The ability to learn and grow professionally. We provide many opportunities to continue to advance your knowledge and professional skills.
Your work matters to the students, faculty, and employees at the University.
The University offers an attractive benefits package that includes excellent healthcare and tuition benefits for employees and their families, flexible work schedules, paid vacation, wellness programs, friendly campus events, and generous retirement contributions.
