Job Description
Configure and maintain containerized and non-containerized cloud hosted solutions
Configure and manage monitoring, logging, alerting around infrastructure and applications
Improving the reliability of cloud hosted SaaS Solution and CI/CD pipeline deployments
Manage the production environment by monitoring availability and taking a holistic view of system health with ongoing deployments
Ensure customer workloads are configured and deployed properly and working as per SLA
Support customer workload health and uptime round the clock configured using alerts
Configure the Application Performance monitoring Alerts and PagerDuty alerts
Solve application specific tickets
Apply application & infrastructure patches on test, Preproduction and Production Server
Install and configure application & infrastructure on Development, test, Preproduction and Production environment
Configure and manage third parties deployed on environment
Document root cause analysis of issues
Reach out to Siemens GTAC for Product Issues and raise IRs
Communicate with customer and internal stakeholders on issue resolution
Provide workarounds to issues
Develop Knowledge Management database for solved issues
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
Experience with deploying Teamcenter in both a windows and Linux environment
Experience with deployment center