Product Management Intern, Summer 2026
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Tyler Technologies is seeking a Product Management Intern to join our Public Safety team in Troy, MI as part of our Summer 2026 Internship Program. This role is designed for a technically curious, business-minded thinker who wants hands-on experience shaping mission-critical software used by police, fire, EMS, and emergency communications agencies across the country. This is not a passive internship. You will own real product initiatives, work directly with product leaders, engineers, executives, and customers, and contribute to decisions that influence our roadmap and long-term strategy.
What You'll Learn
How modern product teams operate in a mission-critical, highly regulated domain
How to balance user needs, business impact, and technical feasibility
How to translate customer insight and data into clear product strategy
How to evaluate AI and automation thoughtfully - not just what's possible, but what's responsible and valuable
How to communicate product decisions clearly to technical and non-technical stakeholders
Who You Are
You are a curious, thoughtful, and comfortable operating in ambiguity. You like asking why, not just what.
Why This Internship Is Different
You will own work that matters
You'll gain exposure to real product tradeoffs, not hypothetical case studies
You'll work on technology that directly impacts public safety and community outcomes across the nation
You'll be mentored by experienced product and business leaders who treat interns like emerging peers, not temporary help
If you're reading this thinking, "I don't meet all of this," apply anyway. Job descriptions are imperfect, people aren't linear, and you might be exactly who we're looking for.
Location
Troy, Michigan
Travel
10-25%
Responsibilities
As a Product Management Intern, you will operate at the intersection of technology, business, and user outcomes. Example initiatives may include:
Leading a focused product initiative, such as:
Evaluating a new integration or API partnership
Sizing a market expansion opportunity using AI
Proposing roadmap changes based on customer research
Drafting product briefs, PRDs, or opportunity assessments for planned initiatives
Defining success metrics and instrumentation plans for new features or experiments
Analyzing customer workflows, operational pain points, and compliance constraints unique to public safety
Leveraging data analytics and emerging technology trends, including AI, to inform product recommendations
Support responsible evaluation of AI opportunities, balancing innovation with:
Compliance and regulatory requirements
Transparency and explainability
Operational and reputational risk
Developing a foundational understanding of system architecture, integrations, and data flows within public safety platforms
Partnering with engineering to understand technical constraints, tradeoffs, and scalability considerations
Framing ambiguous customer problems into structured product opportunities with clear hypotheses and impact
Presenting findings, recommendations, and tradeoffs to senior product and business leaders
Previous interns have influenced roadmap decisions, built executive-ready business cases, and presented directly to leadership.Tools & Technologies You'll Be Exposed To:
Atlassian tools (Jira, Confluence)
Product discovery and analytics tools
APIs and integration concepts
Data analysis tools
Modern collaboration tools used by product and engineering teams
Artificial Intelligence tools
Qualifications
Pursuing a degree in Product Management, Computer Science, Engineering, Information Systems, Business, Economics, Data Analytics, or a related field
Strong analytical and problem-solving skills
Clear written and verbal communication skills
Interest in data analytics, automation, APIs, or emerging AI technologies
Comfort working with both technical and non-technical stakeholders
Ability to take ownership and drive work forward with guidance, not step-by-step instructions
GPA of 3.0 or higher (or equivalent)
Great Place to Work & Grow Your Career
Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We're also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.
Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.
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Requisition Number:2026-8445
Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing [email protected] or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.
