About The Kendall Group
The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.
Why The Kendall Group?
Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.
Role Summary:
Reporting to the Location Manager, the Counter Sales Representative is a key member of the Galloup sales team. This position is responsible for promoting and developing business. The individual continually contributes to sales growth and profitability by providing prompt, friendly and professional service to customers in-person and over the phone.
Exciting work you will do:
The essential duties and responsibilities of the position will consist of, but are not limited to, the following:
Sell company products and services to customers visiting or calling into the branch by gathering information about their needs, providing technical assistance when required, quoting, soliciting orders, and suggesting additional products in a fast-paced multi-tasking environment
Promote sales growth, including promoting add-on sales, vendor promotions, and Counter Days
Create positive relationships with customers, clarify their understanding of products and services, answer questions, and offer relevant information
Participate in relevant training to stay current with opportunities to grow and excel within the role
Assist customers with loading product into their vehicle
Replenish inventory in the counter area
Pick counter orders
Participate in inventory cycle counts as directed
Safely operate stand-up and/or sit-down forklifts and manual pallet jacks to lift and transport material
Maintain quality service by adhering to Kendall Group policies, procedures, and standards
Perform general housekeeping
Perform other duties as assigned
Competencies you possess:
Service Excellence
Results, Action Oriented
Accountability and Responsibility
Teamwork and Collaboration
Safety Conscious
Understanding Others
Listening
What you'll need:
Work Experience: Entry level
Education: High School diploma or GED
Analytics/Computer Skills: Ability to use standard office equipment including computerized barcode scanners, printers, and standard warehouse machines/tools/vehicles; basic math and reasoning skills
Organization Skills: Ability to multi-task and prioritize work to maximize accuracy and efficiency
Cross-functional Skills: Ability to work effectively with the distribution center and sales teams
Communication Skills: Excellent oral and written communication skills; ability to communicate well with all levels of the organization
Physical, Mental and Visual Skills: Ability to see, sit, stand, walk, talk, and hear; ability to lift, move, or carry up to 50 lbs; ability to be on your feet for 8 hours a day; ability to climb stairs and step ladders, bend, stoop, crouch, and kneel; reasonable accommodations may be made
Physical Environment: Exposure to temperature conditions prevalent at the time; noise level consistent with a fabrication/warehouse environment; exposure to moving equipment
Qualifications we prefer but don't require:
Work Experience: General working knowledge of pipe, valve, and fitting products; previous counter sales experience; forklift experience
The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state or local law.
