GENERAL SUMMARY:
The Strategic Partnership Representative is responsible for identifying, cultivating and managing relationships among HAP's strategic partnerships while also developing strategies to increase revenue, membership, brand awareness, and engagement. The individual in this role will position HAP as a Trusted Resource and Advisor with the populations and markets it serves.
The position requires extensive travel throughout the assigned HAP service area including Greater Traverse City and Northern Michigan markets. This position is hybrid and will have expectation to report into the Traverse City office for an assigned number of days.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
Build and manage strategic relationships with identified partners on behalf of HAP, specifically for membership growth and retention whenever possible. Identify opportunities to educate partners and their audiences on key HAP initiatives and make introductions to HAP sales team where sales opportunities exist.
Develops and executes strategies for proactively sourcing new partnerships that offer the best return on investment for HAP and its stakeholders. Owns communication and contact with existing partners to ensure growth opportunities are captured. Consistently seeks ways to expand organizational network within targeted market segments for business development.
Leverage data to analyze and report on partner initiatives, forecast for strategic changes and report on key metrics.
Be a subject matter expert on HAP products and HAP to communicate and respond to inquiries from strategic partners and their audiences.
Develop and present seminars on different HAP and or Insurance industry topics to target groups to position HAP as a Trusted Resource on key topics and products.
Represent HAP at HAP sales kiosks as needed.
EDUCATION/EXPERIENCE REQUIRED:
Bachelor's degree.
Minimum two (2) years of experience in an external customer service and or sales role. Health insurance industry preferred.
Demonstrated experience initiating and expanding client/customer relationships.
Experience working for a large organization (more than 500 employees), preferred.
CERTIFICATIONS/LICENSURES REQUIRED:
Must obtain Health and Life insurance license within 90 days of hire date.
Additional Information
Organization: HAP (Health Alliance Plan)
Department: Med Sales Oper & Retention
Shift: Day Job
Union Code: Not Applicable
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services - from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .
Benefits
The health and overall well-being of our team members is our priority. That's why we offer support in the various components of our team's well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.
