REQUIREMENTS: Bachelor’s degree in Computer Science, Computer Engineering, or related and 5 years of experience in job offered or related position in customer support or technical support or related. Experience must include : Writing scripts and simulating customer reported issues for further diagnosis of different Electronic control units (ECU’s) using CANoe and CANalyzer; performing analysis of network logs using Wireshark incase of diagnosis of Security Gateway Module (SGW); simulating issues related to vehicle health alert, including false Theft Alarm, False Airbag failure, using Vehicle Spy and Value CAN; experience with Telematic control unit (TCU) logs collection using DLT viewer and analyzing the logs for diagnosis of connectivity features; analysis includes vehicle to cloud communication using MQTT, certificate failure and communication checks; experience with Entertainment Unit (ETM/Radio) logs collection of android systems and analyzing logs of Radio connected services including Alexa, Wif-Fi, remote clear personal data and In-vehicle activation; diagnosing backend issues, including connected services subscription, MNO partner connection, service provisioning, certificate download and SSL Handshake; and performing analysis of Vehicle to Cloud logs (V2C/offboard) to diagnose issues related to cloud/backend using Splunk logs and Gray logs.
OTHER: Job Site: 800 Chrysler Drive, Auburn Hills, MI 48326. 40 hours/week. If offered employment must have legal right to work in U.S.
