The Henry Ford is a nonprofit organization, an internationally recognized cultural destination, and a one-of-a-kind workplace. The Henry Ford provides unique educational experiences based on authentic objects, stories, and lives from America's traditions of ingenuity, resourcefulness and innovation. Our purpose is to inspire people to learn from these traditions to help shape a better future. Our team is inspired daily by one another as well as the authentic stories of innovation that we share across our four venues. We want you to be part of this legacy and take it forward and that aligns with our core values of being Curious, Authentic, and Passionate.?
The Eagle Tavern in Greenfield Village is an 1850s era restaurant. The menu features seasonal dishes characteristic of southern Michigan at that time, made from real recipes from the era and prepared using traditional 19th-century methods. Our Eagle Tavern Server contributes to creating Michigan's most unique and authentic historic dining experience. In this role, you will be part of the amazing team who educate and entertain our guests in period clothing.
Essential Responsibilities
Prepare facility for daily operations, complete set-up of tables, attend to and complete all other set-up and prep work
Straighten chairs and ensure all set-up equipment is put away before guests arrive
Ensures an outstanding guest experience
Possesses knowledge of menu descriptions and can effectively communicate them with guests including any special dietary concerns (i.e. vegan options)
Provides our guests with a historically accurate portrayal of a dining experience
Makes and serves beverages to guests
Serves meals and beverages professionally, clears tables properly, removes dishware from tables, and takes trays to breakdown area
Ensures accuracy of order placed and quality of food that is served to guests
Handles cash readily and knows prices
Interacts and communicates with guests and co-workers in a professional and friendly manner
Maintains appearance of serving section and kitchen area
Assumes responsibility for cleanliness of work station in keeping with the Dept. of Health & Sanitation guidelines
Maintains cleanliness of all restaurant areas
Perform assigned closing duties
Responsible for care and maintenance of historical clothing uniform
Handles and stores all equipment properly and with care
Adheres to The Henry Ford and the Food Service Department rules and policies at all times
Performs other activities as necessary and assigned
Acts as a team player, providing expertise within the team and with other team members as appropriate
Uses their best judgment when taking care of guests and promptly notifies management of any issues.
Your Qualifications
Special Skills
Personable, works as part of a team
Enthusiastic and possesses good verbal and written communication skills
Self-starter with knowledge of suggestive selling techniques
Must be a hardworking team player that can take the initiative to prioritize work duties in a fast-paced environment
Please note that this job description is subject to modifications at any time to meet the evolving requirements of our institution.
Respect, inclusion, and opportunity for people of all backgrounds will attract the best ideas to THF and help us shape a more vibrant future. By honoring and celebrating people's diversity, THF can bring new creativity, effectiveness, and leadership to our work and community. Achieving diversity, equity, inclusion, and accessibility is a continuous process, which, we believe, will contribute to a sustainable and inclusive world. Therefore, we strongly encourage applications from individuals who identify with or belong to marginalized communities.
It is the policy of The Henry Ford to prohibit discrimination in any employment, donor or volunteering opportunity including but not limited to based on race, color, sex, sexual orientation, gender, gender identity/expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability or any other such characteristic protected by federal, state or local law. This Policy applies to all of our employees, donors and volunteers to ensure that they are treated without discrimination.
