Position Overview
Seasonal Zoo Store Associates provide excellent guest service, assist with purchases, and help maintain a clean and organized store. You’ll also support inventory management and contribute to an engaging shopping experience.
Schedule & Availability
- Available to work April–October 2026, including some evenings.
- Flexible scheduling; shifts available Sunday–Saturday.
- Work 12–39 hours per week, based on availability.
- Position duration: up to 7 months.
Qualifications
- Must be 16 or older.
- Basic computer skills preferred.
- Strong customer service and interpersonal skills.
- Retail, sales, or cash-handling experience is a plus.
Key Responsibilities
Responsibilities include, but are not limited to:
- Guest Experience & Retail Operations
- Create a safe, fun, and inclusive environment for visitors.
- Answer basic questions about the Zoo, AZA, and animal welfare.
- Assist with purchases and provide product recommendations.
- Operate the POS system for merchandise, memberships, tickets, rentals, and donations.
- Handle cash, check, and credit card transactions accurately.
- Store Operations & Inventory
- Keep the Zoo Store clean, organized, and visually appealing.
- Stock merchandise and track inventory levels.
- Assist with inventory counts and recommend inventory restocks to the supervisor.
- Team Support & Special Events
- Help with Zoo events by setting up, breaking down, and managing crowd control.
- Support check-ins for birthday parties, tours, and school groups.
- Enforce Zoo guest policies politely and professionally.
- Be cross trained for multiple areas within the Zoo as needed.
