Position Overview
Seasonal Educators are essential members of the education and conservation department, that help facilitate safe and fun interactions with our guests and animals. This role includes answering questions, cleaning the Contact Yard, and presenting educational materials and conservation messaging to the public.
Schedule & Availability
- Available to work April–October 2026 with occasional evening shifts.
- Flexible scheduling; shifts available Sunday–Saturday.
- Work 15–39 hours per week, based on availability.
- Position duration: up to 7 months.
Qualifications
- Must be 16 or older.
- Must be able to pull 45lb cart up hill, bend, and squat.
- Strong customer service, interpersonal skills, and comfortability with public speaking.
- Previous customer service or education experience preferred.
Key Responsibilities
Responsibilities include, but are not limited to:
- Guest Experience
- Provide a safe, fun, and inclusive environment for all visitors.
- Answer guest questions and provide excellent customer service.
- Present educational materials and conservation messaging using the Connect-Understand-Act format.
- Animal & Educational Encounters
- Keep Contact Yard clean throughout the day.
- Facilitate guest interactions with animals in a fun and safe manner.
- Properly handle zoo biofacts, following all specified protocols, and report damaged or missing items.
- Team Support & Special Events
- Assist with Zoo events, setup, breakdown, and crowd control.
- Present guest surveys, count guest interaction, and record findings.
- Enforce guest policies in a polite and professional manner.