Key Responsibilities
- Oversee daily front office operations, including tenant accounts, payments, filing, and record keeping
- Serve as a primary point of contact for tenant inquiries and complaint resolution
- Manage third-party platforms, such as UHUAL truck for rentals
- Operate and manage self-storage software (Sitelink), reports, and deposits
- Monitor facility grounds, gate access, and compliance with safety and self-storage regulations
- Coordinate with vendors and groundskeepers to maintain cleanliness and security
- Anticipate and resolve operational issues proactively
- Support leadership initiatives and shadow management on higher-level responsibilities
Qualifications
- Minimum 10 years of commercial or industrial experience
- Associate's Degree (minimum) in Retail, Inventory/Warehousing management, Operations, or related field
- Strong communication, organization, and problem-solving skills
- Comfortable working independently in a fast-paced, in-person environment
- Technical proficiency and the ability to learn new systems quickly ie. Microsoft, Excel, and PowerPoint
Job Details
- Employment Type: Full-Time
- Schedule: Monday–Saturday, 40+ hours per week
- Work Location: In-person (non-hybrid)
- Supervisor: Operations Manager
- Industry: Commercial Retail / Self-Storage
- Salary: Competitive, based on experience, with additional benefits
Preferred Backgrounds
- Supply Chain Management
- Retail or Commercial Operations
- Military / Veteran candidates encouraged (not required)
Education & Certifications
- Associate's Degree or equivalent (required)
- CPR/AED & First Aid Certification (not required but preferred)
- CSPCP, CPIM & CLTD Certificates (not required but preferred)
Disclaimer: If there is interest, you will be notified for a follow-up interview.
