GENERAL SUMMARY:
Responsible for supporting both the New Business Reform and Non-Reform Sales Unit. Support encompasses all aspects of New Business sales; including but not limited to utilizing the quoting application, CRM application and all internal HAP systems to facilitate a sale.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
Reform Group
Agent Registration/deactivation within the eSales quoting application.
Generating quotes within the eSales application.
Preparing quotes within the eCAR system for manual quotes.
Maintaining the data integrity of the eSales application.
Answer and assist Producers calls and emails regarding HAP's products and processes.
Assisting Account Executives in preparing new group submissions to underwriting and being the liaison between sales and underwriting for all requested information.
Non Reform Group
Analyzing all new large group requests sent to HAP from Producers to determine which HAP/AHL products to quote.
Maintaining a dialogue with producers, agencies and Producers in regard to providing the required information to quote.
Preparing new quotes for submission to underwriting using the SalesForce application.
Creating and maintaining the above RFP information within SalesForce. The following are the main areas within SalesForce needing to be maintained:
Create new Employer Accounts and complete all required information.
Create new Opportunities for these Employer Accounts and complete all required information.
Update and maintain all Contact information as it becomes available.
Perform other related duties as assigned.
Qualifications - External
EDUCATION/EXPERIENCE REQUIRED:
Bachelor's Degree or an additional two (2) years of healthcare experience may be considered in lieu of education requirement.
Minimum of one (1) year of healthcare experience.
Familiarity with health plan operations and federal and state regulations preferred.
Familiarity with a broad range of health plan options (HMO, PPO, CDHP) preferred.
Understanding of the sales process for commercial group sales preferred.
Understanding of the underwriting process for commercial group sales is a plus.
Proficiency operating personal computers and associated software programs including, but not limited to, Word, Excel, and Power Point.
CERTIFICATIONS/LICENSURES REQUIRED:
Must be a licensed Agent with the state of Michigan in Accident & Health insurance or acquire within 45 days of employment.
Additional Information
Organization: HAP (Health Alliance Plan)
Department: NEW BUSINESS SALES
Henry Ford Health Location: HAP (Health Alliance Plan)
Shift: Day Job
Union Code: Not Applicable
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services - from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .
Benefits
The health and overall well-being of our team members is our priority. That's why we offer support in the various components of our team's well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.
