Adecco is currently assisting one of its clients in their search for an Order Management Associate in Lowell, MI!
Pay rate: $ 20.58/hr
Shift availability: Mon - Fri, 8a-5p (hybrid)
For instant consideration for this role, click on Apply Now and upload resume!
Our ideal candidate for this Order Management Associate must have/must be able to:
Accurately enter customer orders into the system and validate all order details to ensure completeness and accuracy
Perform order validation and exception resolution such as pricing issues
Handle any order-related issues or customer complaints promptly and efficiently
Keep accurate records of all orders, including purchase orders and order confirmations
To work as part of a team and deliver quality results by interacting with the customer and providing exceptional service
Order monitoring, credits/cancellations and purchase order revisions
Follow established policies & procedures as laid out in SOPs and other relevant process documents
Work closely with sales, logistics, and finance teams to ensure seamless order processing
Responsible for handling inbound customer calls/emails relating to orders, products, and services
Education/Certification Requirements:
- High School Diploma or GED
Experience requirements for this Order Management Associate:
2+ years' experience in order management, customer service, or related field required
Familiarity with order processing systems and software such as SAP, Oracle, or CRM
Ability to demonstrate empathy, patience, and professionalism
Strong communication and problem-solving skills
Supply chain, retail or manufacturing field background a plus
MS Office Suite knowledge
As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. In order to be considered, please follow the steps included upon your application. If you are interested in an Order Management Associate in Lowell, MI APPLY NOW for instant consideration!
Pay Details: $20.58 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
