Who We AreJoin a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We DoWork as a dynamic team providing best in class service and support in the commercial real estate space. At First American we provide our teams with the support, tools, and technology that they need to ensure that providing unparalleled customer service is your primary focus.
We are looking to add a Sr. Commercial Escrow Officer to our growing Chicago team. In this role you will be responsible for establishing new commercial escrow accounts and processing escrow documents in accordance with established policies and procedures. This position plays a key role in transforming the commercial real estate experience by empowering our employees and customers to deliver next-generation solutions and results.
This position offers a hybrid schedule for candidates local to Chicago.
Remote work is available for candidates residing outside the Chicago metropolitan area.
What You'll Do:
Continually grow and service the business by providing outstanding customer service
Complete simple and complex commercial real estate escrow transactions by determining requirements and acting as a neutral liaison between buyer, seller, and lender
Work cross-functionally with Underwriting to monitor and mitigate risk to the company
Responsible for ensuring that all funds are properly accounted for and disbursed in accordance with the terms of the contract
Complete closing by reviewing, recording, and filing documents including preparing and distributing final closing statements and title, ensuring adherence to delivery dates and timelines.
Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction
Prepare legal documents for the closure of the sale
Comply with regulatory requirements by adhering, and enforcing adherence, to requirements
What You'll Bring:
Experience leading teams, managing workflows, or training escrow staff.
4-6 years of escrow related experience as an Escrow Officer, preferably in Commercial
Passion for helping customers while maintaining a professional and positive attitude
Excellent verbal and written communication with both internal and external customers; uses various types of communication to meet customer expectations and build relationships
Problem solving with strong organizational skills, detail oriented and knows how to navigate internal and external resources to resolve issues
May require escrow officer certification dependent upon state
Comfortableness working with technology and proprietary programs; adapts quickly to new software applications and technologies
Thrives in contributing to a team, working together to deliver beyond customer expectations
High School Diploma/Equivalent
Pay Range: $35.53 - $47.36 Hourly, Remote
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.
