Overview
We are seeking a detail-oriented and experienced Restoration Estimator to support residential, commercial, and industrial restoration projects. This role is responsible for developing accurate, insurance-compliant estimates, managing scope and budgets, and supporting projects through completion. The Estimator serves as a primary point of contact for clients, insurance representatives, and internal teams, ensuring projects are properly documented, cost-controlled, and delivered on schedule.
This position requires hands-on field experience, strong estimating and communication skills, and proficiency with industry-standard restoration estimating software.
Responsibilities
- Develop accurate and competitive cost estimates for restoration projects including fire, water, mold, storm, and vandalism losses
- Create detailed floor plans, measurements, and scopes of work using Xactimate
- Conduct site inspections to assess damage, identify hazards, and verify project conditions
- Serve as the primary contact for property owners, insurance adjusters, consultants, and internal project teams
- Prepare, submit, and revise estimates, supplements, and change orders in accordance with industry and carrier standards
- Review job budgets regularly and address cost variances or overruns as they arise
- Track labor, invoices, and subcontractor costs to ensure accurate job costing
- Coordinate with project management, trades, and vendors to maintain schedules and ensure timely completion
- Apply knowledge of mitigation, demolition, containment, decontamination, and deodorization techniques
- Identify potential site hazards such as asbestos, lead-based paint, or mold, and ensure proper documentation and escalation
- Maintain accurate documentation, photos, and reports to support scope justification and approvals
- Participate in ongoing training and certification requirements as needed
- Comply with all company safety policies, procedures, and reporting requirements
Requirements
- Proven experience in restoration or insurance-based construction estimating
- Proficiency with Xactimate estimating software, including sketching, revisions, and supplements
- Direct experience working with insurance adjusters and managing scope negotiations
- Strong understanding of restoration workflows, including mitigation and rebuild phases
- Ability to manage projects independently from estimate development through closeout
- Knowledge of local building codes and applicable construction standards
- Comfortable working in field environments and coordinating after-hours emergency services when required
- Strong organizational skills with the ability to manage multiple projects simultaneously
- Professional demeanor with excellent written and verbal communication skills
- Ability to work under time constraints and meet critical deadlines
Qualifications
- Extensive customer service and client-facing experience
- Strong analytical, quantitative, and problem-solving skills
- Experience reviewing contracts, change orders, and scope modifications
- Proficiency with Microsoft Office applications
- Ability to read and interpret technical drawings, plans, and specifications
- Demonstrated attention to detail and respect for safeguarding client property and information
- Ability to work collaboratively with internal teams, vendors, and subcontractors
Physical Requirements
- Frequent lifting of 50 lbs or more without assistance
- Ability to stand, bend, crouch, climb, and walk job sites as required
- Manual dexterity for keyboarding, measuring, and inspection tasks
- Ability to work in active construction and restoration environments
Position Summary
This role is ideal for a hands-on restoration estimator who enjoys field work, insurance collaboration, and owning projects from start to finish. Success in this position requires technical estimating expertise, strong communication skills, and a disciplined, process-driven approach to restoration work.
