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Desk Supervisor, Auto Material Damage

Job Code Number

357480347

Job Description

Desk Supervisor, Auto Material Damage

US-MI-Lansing

Job ID: 2026-8533
Type: Regular Full-Time
# of Openings: 1
Category: Claims
Farm Bureau Center

Overview

Desk Supervisor, Auto Material Damage Objective

To support the Auto Claims Manager in leading a team-based approach to auto material damage claims. This role oversees the daily operations of the desk appraisal function to ensure photo reviews, estimate audits, settlements, and payments are completed accurately and on time while delivering excellent customer service. The Desk Appraiser Supervisor serves as a technical resource and coach for Desk Auto Appraisers and assists with complex claims, escalations, and total loss resolutions in support of department and company objectives.

Responsibilities

Desk Supervisor, Auto Material Damage Responsibilities

Lead and manage a team of Desk Auto Appraisers responsible for photo reviews, estimate audits, and claim settlements.

Provide technical oversight, training, and guidance to ensure consistent estimate review and valuation accuracy.

Serve as a technical authority for desk-handled claims, including repair-versus-replace decisions and total loss evaluations.

Maintain comprehensive knowledge of automobile damage repair processes, estimating platforms, and desk appraisal standards.

Qualifications

Desk Supervisor, Auto Material Damage Qualifications

Required

Bachelor’s degree required, or equivalent experience may be considered.

Five to ten years of auto appraisal experience required, or successful completion of AIC or CPCU Professional Designation.

Minimum of one-year management experience required.

Valid driver license with an acceptable driving record required.

Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.

PM19

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Equal employment opportunity, including veterans and individuals with disabilities.

PI281917616

Organization Profile

Employer Name:

Job Target

Address:

225 State Street

Address Line 2:

Suite 300

City:

New London

State/Province/Region:

Zip/Postal Code:

06320

Description:

JobTarget is the foundation upon which careers and companies are built. Our technology and services connect millions of job seekers to hundreds of thousands of companies through thousands of job boards. We facilitate faster, more meaningful connections by powering niche job sites that target specific audiences of talent, and providing technology and advertising solutions for employers to more quickly and cost-effectively locate the most qualified candidates for their openings. Explore our Products & Services to experience the JobTarget difference or check out Who We Serve to narrow in on the best solutions to serve you.

Job Summary

Organization

Michigan Farm Bureau

Location

Lansing, Michigan 48909

Job Code Number

357480347

Positions Available

Expiration Date

3/1/2026

O*NET Code

13-1032.00

O*NET Occupation

Insurance Appraisers, Auto Damage

Education Level

High School Diploma/Equivalency

Job Characteristics

Full-time

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Desk Supervisor, Auto Material Damage

Organization Profile

Job Summary

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