CHN HOUSING PARTNERS
Manager of Marketing and Communications, Detroit
We are a non-profit organization based in Cleveland, Ohio with an established and growing team in Detroit, Michigan that offers its employees a comprehensive benefits package, opportunities to grow within the organization, and the ability to improve the communities we serve
CHN Housing Partners: CHN is a highly seasoned, nonprofit affordable housing developer, housing service provider, residential mortgage lender and housing intermediary that works with its partners to solve major housing challenges for low-income people and under-served communities. Through our partnerships we have developed over 7,000 affordable homes, and each year serve over 60,000 families through a wide array of housing service.
We work in Ohio, Michigan and Pennsylvania to preserve and expand affordable housing, and build equitable communities. By investing in affordable housing, we are investing in families, communities, and the economy. We are investing in the power of the permanent address.
Position Summary: The Manager of Marketing and Communications, Detroit, is part of the External Affairs team serving the marketing and communications needs of CHN in Detroit.
This position will report to CHN’s Vice President of External Affairs, who is based in Cleveland, and collaborate with the leadership team of DHN in Detroit as well as other CHN lines of business to serve their marketing and communications needs in Detroit with the goal of increasing housing stability and affordable housing opportunities for Detroiters.
This role requires a self-starter who can work both independently and collaboratively, handle multiple priorities simultaneously, has a proven track record managing and directing marketing and communications efforts, and who has significant knowledge of and experience working in the Detroit market. The role will supervise staff and closely collaborate with internal teams, particularly DHN leadership, to enhance all initiatives.
The rate of pay for this position is $85,000 – $92,000 per year, commensurate with experience (FLSA Exempt)
Essential Duties and Responsibilities:
Responsibilities
- Lead marketing and communication strategy for CHN in Detroit with particular focus on DHN and its related programs and lead staff to execute marketing and communications strategies, including earned, paid and owned media.
- Manage marketing relationships with funders, partners and members.
- Coordinate the creation of outreach/community relations plan and supervise its implementation.
- Supervise marketing and external affairs staff to ensure proper messaging, brand integrity and positive relationships in the Detroit market.
- Oversee DHN website and ensure that it is using best practices to continuously reflect DHN’s expansion and updates.
- Lead CHN Detroit’s program marketing for service areas including: Single Family Preservation, Real Estate Development, Sales and Property Management and Lending.
- Use dashboards and other client data to tell the DHN and CHN stories.
- Lead DHN member marketing support including messaging, collateral and branded items.
- Collaborate with Cleveland Communications team to ensure consistency of CHN message and branding.
- Monitor and report performance of marketing campaigns and other communications to optimize campaign communications, communicate learnings and incorporate learnings into future communications.
- Lead Detroit staff and collaborate with Cleveland teams on execution of events with partners, funders and members.
- Manage external vendors such as advertising agencies, videographers and consultants to support CHN’s creative and marketing needs.
- Manage the creation of executive materials such as one-pagers, PowerPoint Presentations, etc.
- Guard CHN’s message and reputation and protect CHN brand standards.
- Develop and adhere to marketing and communications’ annual budget.
Education and/or Work Experience Requirements
Required:
Education:
- Bachelor’s degree in business, marketing, communications, English, journalism or related field
Experience:
- Seven plus years of experience in communications, marketing or a related field
- Demonstrated ability to lead a team and campaigns
- Understanding of Detroit market and civic institutions
- Proven track record of managing teams and high dollar, high stakes projects
- Proven experience developing and implementing strategies and systems to accommodate growth
- Demonstrated ability to handle multiple priorities in a fast paced and changing environment.
- Ability to develop and maintain relationships with stakeholders (funders, partners and members)
Skills:
- Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, and external partners
- Demonstrated proactive approaches to problem-solving with strong decision-making capability
- Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
- Ability to learn and adopt new technology as needed
- Expert level written and verbal communication skills
- Demonstrated ability to lead a team or project to successful implementation
- Demonstrated ability to serve and work with a diverse population
- Forward-looking thinker, who actively seeks opportunities and proposes solutions
Working Conditions and/or Physical Requirements:
- Ability to perform essential job functions consistent with ADA, FMLA, and other standards.
- Regular and punctual attendance consistent with ADA, FMLA, and other standards.
Why Should You Apply?
- You want to be part of an organization where the work you do will have a positive and lasting difference in the community.
- Great benefits.
- Opportunities for on-the-job training and/or professional development.
M/F/V/D/EOE
